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- Tasks: Manage and coach a team of vehicle technicians to ensure high productivity and customer satisfaction.
- Company: Join Arnold Clark, a leader in the automotive industry with a commitment to diversity and inclusion.
- Benefits: Earn £35,000 – £45,000 plus bonuses, generous leave, private healthcare, and employee discounts.
- Why this job: Step into a management role and make a real impact in a fast-paced workshop environment.
- Qualifications: Experience in the automotive industry and strong leadership skills are essential.
- Other info: Enjoy a supportive culture that nurtures talent and encourages career growth.
The predicted salary is between 30000 - 45000 £ per year.
We’re recruiting for a Workshop Controller to join our team at our Renault/Dacia branch in Preston.
We offer:
- £35,000 – £45,000 DOE plus benefits
- Additional opportunity to earn up to £9,000 every three years in performance-based bonuses– terms and conditions apply
- All overtime paid at time and a half
- 33 days’ annual leave
- Training provided to become an EV-accredited Technician
- Generous employee discounts
- Private healthcare and sick pay cover
- Maternity and paternity packages
Hours
Monday – Thursday 8am – 5.30pm, Friday 8am – 4.30pm and alternate Saturdays 8am – 12pm
About the role
As a Workshop Controller for Arnold Clark, you’ll work with the Service Manager to deliver a high level of productivity and an excellent standard of first-time repairs, while making sure you always maintain a clean, safe and professional workshop.
This role would be ideal for an organised, quick-thinking person with previous motor industry experience, looking to develop their career and move into a management role. The ability to keep to deadlines and react quickly to technical challenges is important, and you should enjoy working in a fast-paced environment.
Day-to-day duties
- Managing and coaching a team of vehicle technicians and apprentices, making sure targets and business objectives are met
- Making sure all servicing work is carried out correctly, competently and on time, with customer satisfaction in mind
- Ensuring that all your working practices comply with company, DVSA, health and safety and manufacturer policies
- Working with colleagues and other departments to ensure a seamless service for customers
- Scheduling work to meet customer needs, taking into account workshop targets, the complexity of each job and the availability of parts
- Providing estimates for servicing and repairs and setting timescales
- Accurately recording technician time and writing technical reports and recommendations
Essential skills
- Relevant experience in the automotive industry, including previous workshop control or technician roles
- High levels of organisation and accuracy
- Strong IT skills
- Fantastic interpersonal skills and the ability to communicate well with customers and colleagues across other departments, both face –to face and via email
- The ability to lead by example and motivate your team to achieve their targets and deliver a high standard of work
- Ability to create more work opportunities and sales in an honest and compliant manner
Our Culture
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.
To find out more aboutLife at Arnold Clark, visit our website.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
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Workshop Controller employer: Arnold Clark Group
Contact Detail:
Arnold Clark Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the lookout for a Workshop Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and management skills. Think about how you can demonstrate your experience in leading teams and ensuring customer satisfaction. Practice common interview questions so you can showcase your strengths confidently.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values, like Arnold Clark. Check out our website for the latest job openings and make sure to tailor your approach to fit our culture of collaboration and diversity.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a great opportunity to reiterate why you’d be a perfect fit for the Workshop Controller position.
We think you need these skills to ace Workshop Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Workshop Controller role. Highlight your relevant experience in the automotive industry and any previous workshop control or technician roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Arnold Clark. Mention your organisational skills, ability to lead, and how you can contribute to our fast-paced environment.
Show Off Your Interpersonal Skills: In your application, don’t forget to showcase your fantastic interpersonal skills. We value communication, so give examples of how you've effectively worked with customers and colleagues in the past. This will help us see how you fit into our culture!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the info you need about life at Arnold Clark there!
How to prepare for a job interview at Arnold Clark Group
✨Know Your Stuff
Make sure you brush up on your automotive knowledge, especially around workshop management and the latest industry trends. Being able to discuss specific experiences or challenges you've faced in previous roles will show that you're not just familiar with the job but genuinely passionate about it.
✨Showcase Your Leadership Skills
As a Workshop Controller, you'll need to lead a team effectively. Prepare examples of how you've motivated others or resolved conflicts in the past. Highlighting your ability to coach and inspire will resonate well with the interviewers.
✨Demonstrate Your Organisational Skills
This role requires high levels of organisation. Be ready to discuss how you manage your time and prioritise tasks, especially in a fast-paced environment. You might even want to share a specific instance where your organisational skills led to a successful outcome.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows that you're genuinely interested in the position and helps you determine if it's the right fit for you.
