Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our showroom, greeting customers and managing calls.
- Company: Join Arnold Clark, a leading name in the automotive industry, known for exceptional service.
- Benefits: Enjoy 33 days holiday, retail discounts, private healthcare, and training opportunities.
- Why this job: Make a difference with your customer service skills in a supportive and inclusive environment.
- Qualifications: Great phone skills, a passion for service, and the ability to multitask are essential.
- Other info: Work weekends with flexible hours and be part of a diverse team that values your input.
We’re recruiting for a Weekend Receptionist to join our Peugeot branch in Kilmarnock.
We offer:
- 33 days’ holiday allowance with room to grow
- Generous retail discounts
- Private healthcare
- Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
- Pension scheme
- Maternity and paternity packages
- Opportunities for training and progression
- And much more…
Hours:
Saturday – 9:00am to 6:00pm and Sunday – 11am to 6:00pm
Aboutthe role
At Arnold Clark, you’ll be known as a Customer Experience Host. We believe that first impressions count and that outstanding customer service should begin the moment our customers enter the showroom.
As a Customer Experience Host, you’ll be the welcoming face of Arnold Clark. From warmly greeting our customers face-to-face to helping them on the phone in a professional manner. You’ll deliver excellent customer service while staying on top of daily admin duties and maintaining branch standards with enthusiasm and a smile.
Day-to-day duties
- Acting as the first point of contact for our customers, in person and on the phone
- Managing a large volume of customer calls and dealing with enquiries effectively and efficiently
- Making sure the customer areas are kept tidy and presentable and that our customers are well looked after
- Working proactively with all departments within the branch
- Going the extra mile for all our customers
Essential skills
- A fantastic telephone manner
- Excellent interpersonal skills
- A genuine interest in delivering excellent service and going above and beyond for our customers
- The confidence to work independently and also as part of a team
- Highly organised with the ability to multi-task
Nice to have (but not essential)
- Knowledge of Cisco telephony
- An understanding of Microsoft Office and Excel
Our Culture
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.
To find out more aboutLife at Arnold Clark, visit our website.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
#J-18808-Ljbffr
Weekend Receptionist employer: Arnold Clark Group
Contact Detail:
Arnold Clark Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Receptionist
✨Tip Number 1
Familiarise yourself with the Peugeot brand and its values. Understanding what makes their customer service stand out will help you align your approach during the interview.
✨Tip Number 2
Practice your telephone manner by role-playing common customer scenarios with a friend. This will boost your confidence and help you respond effectively to customer enquiries.
✨Tip Number 3
Showcase your organisational skills by preparing a mock schedule for a busy weekend at the reception. This demonstrates your ability to multi-task and manage time efficiently.
✨Tip Number 4
Research common customer service challenges in the automotive industry. Being prepared with solutions or ideas on how to handle these situations can set you apart from other candidates.
We think you need these skills to ace Weekend Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Weekend Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service roles. Emphasise your interpersonal skills and any experience you have with managing calls or administrative tasks.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've gone above and beyond in previous customer service positions, showcasing your ability to create positive first impressions.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Customer Experience Host.
How to prepare for a job interview at Arnold Clark Group
✨Showcase Your Customer Service Skills
As a Weekend Receptionist, you'll be the first point of contact for customers. Be prepared to share examples of how you've provided excellent customer service in the past, whether in person or over the phone.
✨Demonstrate Your Organisational Skills
The role requires managing a large volume of calls and enquiries while keeping the reception area tidy. Highlight your ability to multi-task and stay organised, perhaps by discussing a time when you successfully juggled multiple responsibilities.
✨Familiarise Yourself with the Company Culture
Arnold Clark values diversity and collaboration. Research their culture and be ready to discuss how your personal values align with theirs. This shows that you're not just interested in the job, but also in being part of their community.
✨Prepare Questions for Your Interviewers
Having thoughtful questions ready can demonstrate your genuine interest in the role and the company. Consider asking about opportunities for training and progression, or how they define outstanding customer service.
