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- Tasks: Supervise daily operations, manage staff rotas, and ensure excellent customer service.
- Company: Join Arnold Clark, a diverse and inclusive workplace that values collaboration and talent.
- Benefits: Enjoy 33 days of annual leave, flexible hours, employee discounts, and private healthcare.
- Why this job: Be part of a dynamic team where your contributions directly impact customer satisfaction and branch success.
- Qualifications: Strong communication skills, organisational abilities, and a full UK driving licence required.
- Other info: Flexible hours and opportunities for additional shifts during busy periods.
The predicted salary is between 24000 - 36000 £ per year.
We’re recruiting a flexible and hardworking Valet Supervisor to work at our MG/Fiat/Abarth branch in Sunderland.
We offer:
- 33 days’ annual leave
- Flexible leave
- Generous employee discounts
- Private healthcare
- Workplace pension
- …and much more
Hours
Full time: Monday – Thursday 8am – 5.30pm, Friday 8am – 4.30pm and alternate Saturdays 8am – 12pm
About the role
As a Valet Supervisor, you’ll play a key role in the every day smooth running of our busy branch. From supporting the branch manager to making sure that deliveries and collections are made successfully to organising the staff rota and ordering materials, you’ll help to run the show.
The ideal candidate will be highly organised, thrive within a dynamic, fast-paced environment and have the flexibility to work additional hours at busy times.
Day-to-day duties
- Organising daily deliveries and collections as efficiently as possible
- Working with the branch manager to keep everything running smoothly
- Promoting great customer service throughout the branch
- Encouraging excellent communication between staff and management
- Carrying out regular stock control of valeting materials and ordering new stock as needed
- Liaising with internal and external organisations
- Ensuring valet bays are kept tidy and that staff follow health and safety regulations
- Organising staff rotas to ensure shifts are covered
Essential skills
- Great communication skills and a friendly professional approach
- High levels of organisation and attention to detail
- Ability to work well on your own initiative and as part of a team
- The ability to motivate staff to reach targets
- Understanding of the importance of excellent customer service
- A full UK driving licence
- Flexibility to cover extra hours when required
Our Culture
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.
To find out more aboutLife at Arnold Clark, visit our website.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check
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Valet Supervisor employer: Arnold Clark Group
Contact Detail:
Arnold Clark Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Valet Supervisor
✨Tip Number 1
Familiarise yourself with the daily operations of a valet service. Understanding the logistics of deliveries and collections will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated teams in previous roles. This will highlight your ability to encourage excellent communication and teamwork.
✨Tip Number 3
Research Arnold Clark's commitment to customer service and diversity. Being able to discuss their values and how you align with them can set you apart from other candidates.
✨Tip Number 4
Be ready to discuss your flexibility regarding working hours. Since the role requires adaptability, showing that you're willing to cover extra shifts will make a positive impression.
We think you need these skills to ace Valet Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Valet Supervisor role. Emphasise your organisational abilities, communication skills, and any previous supervisory experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to thrive in a fast-paced environment. Mention specific examples of how you've successfully managed teams or improved processes in previous roles.
Highlight Flexibility: Since the role requires flexibility in working hours, be sure to mention your availability and willingness to cover extra hours when needed. This shows your commitment to the job and the team.
Showcase Your Understanding of Customer Service: In your application, demonstrate your understanding of excellent customer service. Provide examples of how you have promoted great service in past positions and how you plan to do so as a Valet Supervisor.
How to prepare for a job interview at Arnold Clark Group
✨Showcase Your Organisational Skills
As a Valet Supervisor, you'll need to demonstrate your ability to organise daily deliveries and staff rotas. Prepare examples from your past experiences where you successfully managed schedules or logistics to highlight your organisational prowess.
✨Emphasise Customer Service Experience
Customer service is key in this role. Be ready to discuss how you've promoted excellent customer service in previous positions. Share specific instances where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Flexibility and Initiative
The job requires flexibility and the ability to work on your own initiative. Think of times when you adapted to changing circumstances or took the lead on a project without being asked. This will show your potential employer that you're proactive and adaptable.
✨Prepare Questions About Team Dynamics
Since the role involves motivating staff and ensuring good communication, prepare thoughtful questions about team dynamics and management styles. This shows your interest in fostering a positive work environment and your understanding of the importance of teamwork.
