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- Tasks: Support our workshops by managing parts and providing excellent customer service.
- Company: Join Arnold Clark, a diverse and inclusive workplace that values collaboration.
- Benefits: Earn ÂŁ41,000 OTE, enjoy 33 days holiday, and access private healthcare.
- Why this job: Kickstart your career with comprehensive training and growth opportunities.
- Qualifications: Customer service skills and a willingness to learn are essential.
- Other info: Work in a supportive environment with a focus on employee well-being.
The predicted salary is between 30000 - 46000 ÂŁ per year.
We’re looking for a Parts Advisor to work at our Aberdeen Prep Centre. You don’t need to have previous parts experience to apply, as we’ll provide comprehensive training.
We offer our Parts Advisors:
- ÂŁ41,000 OTE made up of a competitive hourly rate plus bonuses
- 33 days’ holiday allowance with room to grow
- Generous retail discounts
- Private healthcare
- Simplyhealth – all employees have access to a GP 24/7 and can claim money back on visi, medical and dental treatments
- Pension scheme
- Maternity and paternity packages
- Opportunities for training and progression
Hours
Full time: Monday – Friday 8am – 5.30pm and alternate Saturdays 8am – 12pm
About the role
Do you have customer service skills and experience working with stock?
Our Parts Advisors are responsible for keeping our workshops well-stocked with the right parts toHV maintain our vehicles whilst also updating customers in relation to their vehicle journey through every stage of the process.
If you’ve worked in a retail environment before and have experience managing stock, you’ll already have some of the traits of a successful Parts Advisor. You’ll need to be comfortable using computers, but don’t worry – we’ll provide all the training you’ll need to use our systems.
Day-to-day duties
- Identifying parts required for a vehicle
- Ordering parts from internal and external sources
- Picking and packing parts
- Communicating with the workshop
- Providing a quick and accurate service to our customers
- Invoicing
- Reviewing digital communications for customers
- Stock management
ન્ટ
Essential skills
- Keen to learn, with a can-do attitude
- The ability to work independently, but also as part of a team working towards the same goals
- A great communicator – friendly, clear and concise
- Enjoy working with your customers
- Happy using computers, although we’ll provide training on all the systems you’ll need
Our Culture
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark, visit our website.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
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Parts Advisor employer: Arnold Clark Group
Contact Detail:
Arnold Clark Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Arnold Clark. Understanding their values and culture will help you connect with the team and show that you're genuinely interested in being a part of it.
✨Tip Number 2
Practice your communication skills. As a Parts Advisor, you'll need to be clear and friendly when talking to customers and colleagues. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your can-do attitude! During interviews, share examples of how you've tackled challenges in the past. Employers love to see that you're eager to learn and ready to take on new tasks.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the perks that come with it right there.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We love seeing candidates who are excited about the opportunity to learn and grow with us. A positive attitude can make all the difference.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences that match the Parts Advisor role. Even if you don’t have direct parts experience, showcase your customer service skills and any stock management experience you have.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your communication is friendly and professional. This will reflect your ability to communicate effectively with customers.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll find all the information you need to get started on your journey with us!
How to prepare for a job interview at Arnold Clark Group
✨Know the Role Inside Out
Before your interview, make sure you understand what a Parts Advisor does. Familiarise yourself with the key responsibilities like stock management and customer communication. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since the job involves a lot of customer interaction, be ready to share examples of your previous customer service experiences. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your ability to connect with customers effectively.
✨Emphasise Your Willingness to Learn
The company offers comprehensive training, so highlight your eagerness to learn new systems and processes. Share any past experiences where you quickly adapted to new tools or environments, as this will reassure them that you can handle the training they'll provide.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about the team culture, opportunities for progression, or how success is measured in the role. Asking insightful questions shows that you're engaged and serious about the position.
