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For Companies At a Glance
- Tasks: Support our workshops by managing parts and providing excellent customer service.
- Company: Join Arnold Clark, a diverse and inclusive workplace that values collaboration.
- Benefits: Earn £41,000 OTE, enjoy 33 days holiday, and access private healthcare.
- Why this job: Kickstart your career with comprehensive training and growth opportunities.
- Qualifications: Customer service skills and a willingness to learn are essential.
- Other info: Work in a supportive environment with a focus on employee well-being.
The predicted salary is between 30000 - 48000 £ per year.
Overview
We’re looking for a Parts Advisor to work at our Used Cars branch in Giffnock. You don’t need to have previous parts experience to apply, as we’ll provide comprehensive training.
We offer our Parts Advisors:
- £41,000 OTE made up of a competitive hourly rate plus bonuses
- 33 days’ holiday allowance with room to grow
- Generous retail discounts
- Private healthcare
- Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
- Pension scheme
- Maternity and paternity packages
- Opportunities for training and progression
- And much more…
Hours
Full time: Monday – Friday 8am – 5.30pm and alternate Saturdays 8am – 12pm
About the role
Do you have customer service skills and experience working with stock?
Our Parts Advisors are responsible for keeping our workshops well-stocked with the right parts to maintain our vehicles whilst also updating customers in relation to their vehicle journey through every stage of the process.
If you’ve worked in a retail environment before and have experience managing stock, you’ll already have some of the traits of a successful Parts Advisor. You’ll need to be comfortable using computers, but don’t worry – we’ll provide all the training you’ll need to use our systems.
Day-to-day duties
- Identifying parts required for a vehicle
- Ordering parts from internal and external sources
- Picking and packing parts
- Communicating with the workshop
- Providing a quick and accurate service to our customers
- Invoicing
- Reviewing digital communications for customers
- Stock management
Essential skills
- Keen to learn, with a can-do attitude
- The ability to work independently, but also as part of a team working towards the same goals
- A great communicator – friendly, clear and concise
- Enjoy working with your customers
- Happy using computers, although we’ll provide training on all the systems you’ll need
Our Culture
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark, visit our website.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
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Parts Advisor employer: Arnold Clark Group
Contact Detail:
Arnold Clark Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Get to know the company! Before your interview, check out Arnold Clark's website and social media. Understanding their culture and values will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills. As a Parts Advisor, you'll need to be friendly and clear when talking to customers and colleagues. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your can-do attitude! During interviews, share examples of how you've tackled challenges in previous roles. Employers love candidates who are eager to learn and take initiative.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to stand out and keep yourself fresh in their minds.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service and teamwork shine through. We love seeing candidates who are eager to learn and grow with us!
Tailor Your CV: Make sure to customise your CV to highlight any relevant experience, even if it’s not directly in parts. Mention your stock management skills or any retail experience that showcases your ability to work with customers.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Remember, we’re looking for great communicators!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with StudySmarter.
How to prepare for a job interview at Arnold Clark Group
✨Know the Role Inside Out
Before your interview, make sure you understand what a Parts Advisor does. Familiarise yourself with the daily duties like ordering parts and communicating with customers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be ready to share examples of how you've provided excellent service in the past. Think about specific situations where you went above and beyond for a customer – this will demonstrate your ability to connect with clients.
✨Emphasise Your Team Spirit
The job requires working as part of a team, so highlight any experiences where you've collaborated successfully with others. Talk about how you contribute to a positive team environment and how you can support your colleagues in achieving common goals.
✨Be Ready to Learn
Since no prior parts experience is needed, express your eagerness to learn and adapt. Mention any previous training experiences and how quickly you picked up new skills. This will reassure them that you're open to the comprehensive training they offer.
