At a Glance
- Tasks: Support our workshops by managing parts and providing excellent customer service.
- Company: Join Arnold Clark, a diverse and inclusive workplace that values collaboration.
- Benefits: Enjoy 33 days holiday, retail discounts, private healthcare, and training opportunities.
- Other info: Part-time role with flexible hours and great career progression potential.
- Why this job: Gain valuable experience in a dynamic environment while making a real impact.
- Qualifications: Customer service skills and a willingness to learn are essential.
The predicted salary is between 22000 - 26000 £ per year.
We’re looking for a Parts Advisor to work at our Oldbury Motorstore/Fiat/Jeep/Abarth/BYD branch. You don’t need to have previous parts experience to apply, as we’ll provide comprehensive training.
We offer our Parts Advisors:
- 33 days’ holiday pro rata
- Generous retail discounts
- Private healthcare
- Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
- Pension scheme
- Maternity and paternity packages
- Opportunities for training and progression
- And much more…
Hours: Part time: 2 days per week between Monday and Friday 8am - 5.30pm
About the role: Do you have customer service skills and experience working with stock? Our Parts Advisors are responsible for keeping our workshops well-stocked with the right parts to maintain our vehicles whilst also updating customers in relation to their vehicle journey through every stage of the process.
If you’ve worked in a retail environment before and have experience managing stock, you’ll already have some of the traits of a successful Parts Advisor. You’ll need to be comfortable using computers, but don’t worry – we’ll provide all the training you’ll need to use our systems.
Day‑to‑day duties:
- Identifying parts required for a vehicle
- Ordering parts from internal and external sources
- Picking and packing parts
- Communicating with the workshop
- Providing a quick and accurate service to our customers
- Invoicing
- Reviewing digital communications for customers
- Stock management
Essential skills:
- Keen to learn, with a can‑do attitude
- The ability to work independently, but also as part of a team working towards the same goals
- A great communicator – friendly, clear and concise
- Enjoy working with your customers
- Happy using computers, although we’ll provide training on all the systems you’ll need
Our Culture: Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make‑up, united in our goals.
To find out more about Life at Arnold Clark, visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Parts Advisor in Oldbury employer: Arnold Clark Group
Arnold Clark Group is an exceptional employer located in Wigan, offering a dynamic work environment where skilled mechanics can thrive. With benefits such as private healthcare, flexible hours, and extensive training opportunities, employees are encouraged to grow professionally while contributing to a diverse and supportive team culture. Join us to be part of a company that truly values your contributions and invests in your future.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor in Oldbury
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Arnold Clark Group, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Parts Advisor in Oldbury
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Arnold Clark Group that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Arnold Clark Group will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Arnold Clark Group and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Arnold Clark Group
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Arnold Clark Group, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Arnold Clark Group!
