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- Tasks: Assist customers with car rentals and ensure smooth operations at Manchester Airport.
- Company: Leading car rental company with a focus on excellent customer service.
- Benefits: Flexible shifts, positive workplace culture, and opportunities for growth.
- Why this job: Join a dynamic team and enhance your customer service skills in a vibrant environment.
- Qualifications: Strong communication skills, organisational abilities, and a full UK driving licence.
- Other info: Embrace diversity and teamwork in a supportive atmosphere.
The predicted salary is between 11 - 16 £ per hour.
A leading car rental company is seeking a Rental Customer Advisor for its Manchester Airport branch. The ideal candidate will be organised, enthusiastic, and committed to delivering excellent customer service.
Responsibilities include:
- Assisting customers both face-to-face and over the phone
- Managing complaints
- Ensuring smooth operations
Essential skills include:
- Strong administration and communication abilities
- Flexibility for shifts
- A full UK driving licence
A positive workplace culture is fostered, valuing diversity and teamwork.
Part-Time Rental Customer Advisor – Manchester Airport employer: Arnold Clark Group
Contact Detail:
Arnold Clark Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Rental Customer Advisor – Manchester Airport
✨Tip Number 1
Get to know the company! Research their values and culture, especially how they prioritise customer service. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers face-to-face and over the phone, role-play common scenarios with a friend. This will boost your confidence and help you handle complaints like a pro.
✨Tip Number 3
Be flexible with your availability! The job requires shift work, so showing that you're adaptable can set you apart from other candidates. Let them know you're ready to jump in whenever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are keen to join our team at Manchester Airport!
We think you need these skills to ace Part-Time Rental Customer Advisor – Manchester Airport
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you're excited about the role and ready to help our customers have a great experience!
Highlight Relevant Skills: Make sure to showcase your strong administration and communication skills in your application. We’re looking for candidates who can handle complaints and keep things running smoothly, so give us examples of how you've done this before.
Be Organised: Structure your application clearly. Use headings and bullet points where necessary to make it easy for us to read. An organised application reflects your ability to manage tasks effectively, which is key for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the hiring process.
How to prepare for a job interview at Arnold Clark Group
✨Know the Company
Before your interview, do a bit of research on the car rental company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since the role is all about delivering excellent customer service, prepare examples from your past experiences where you went above and beyond for a customer. Be ready to discuss how you handled complaints or difficult situations, as this will demonstrate your problem-solving abilities.
✨Demonstrate Organisational Skills
As an organised individual, think of specific instances where your organisational skills made a difference. Whether it was managing multiple tasks or ensuring smooth operations, share these examples to highlight your suitability for the role.
✨Be Flexible and Positive
The job requires flexibility with shifts, so be prepared to discuss your availability. Also, maintain a positive attitude throughout the interview. A friendly demeanour can go a long way in showing that you would fit well into their team-oriented culture.
