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- Tasks: Assist customers during vehicle collection and ensure a seamless experience.
- Company: Leading automotive service provider in Liverpool with a focus on customer satisfaction.
- Benefits: Competitive salary, performance-related bonuses, and personal development opportunities.
- Why this job: Join a dynamic team and enhance customer experiences in the automotive industry.
- Qualifications: Strong communication skills, enthusiasm for customer service, and a full UK driving license.
- Other info: Flexible hours to fit your lifestyle.
The predicted salary is between 24000 - 36000 £ per year.
A leading automotive service provider in Liverpool is seeking a Customer Service Executive to enhance the customer experience at their Click & Collect branch. This role involves assisting customers during vehicle collection and selling processes, ensuring a seamless experience.
Ideal candidates will possess strong communication skills, enthusiasm for customer service, and a full UK driving license. Competitive salary and performance-related bonuses are offered along with personal development opportunities.
Click & Collect Product Genius — Flexible Hours & Bonus in Liverpool employer: Arnold Clark Group
Contact Detail:
Arnold Clark Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Click & Collect Product Genius — Flexible Hours & Bonus in Liverpool
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. This way, when you chat with them, you can show off your enthusiasm and how you fit right into their culture.
✨Tip Number 2
Practice your communication skills! Since this role is all about enhancing customer experience, being able to articulate your thoughts clearly will set you apart. Try role-playing with a friend or family member to get comfortable.
✨Tip Number 3
Be ready to showcase your problem-solving skills. Think of examples from your past experiences where you’ve turned a challenging situation into a positive outcome. This will demonstrate your ability to handle customer queries effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Click & Collect Product Genius — Flexible Hours & Bonus in Liverpool
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you’re excited about the role and ready to enhance the customer experience at our Click & Collect branch.
Tailor Your CV: Make sure to customise your CV to highlight relevant skills and experiences that match the job description. We love seeing how your background aligns with what we’re looking for in a Product Genius.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is easy to understand and free of jargon. This will help us see your strong communication skills right away!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Arnold Clark Group
✨Know the Company Inside Out
Before your interview, do some research on the automotive service provider. Understand their values, services, and what makes them stand out in Liverpool. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since the role focuses on enhancing customer experience, prepare examples from your past where you’ve excelled in customer service. Think of specific situations where you resolved issues or went above and beyond for a customer. This will demonstrate your enthusiasm and capability.
✨Practice Your Communication Skills
Strong communication is key for this position. Consider doing mock interviews with a friend or family member to practice articulating your thoughts clearly. Focus on being friendly and approachable, as these traits are essential for a Customer Service Executive.
✨Prepare Questions to Ask
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful queries about the company culture, team dynamics, or opportunities for personal development. This shows that you’re engaged and serious about the role.
