At a Glance
- Tasks: Lead our parts operation, ensuring top-notch customer service and team motivation.
- Company: Join Arnold Clark, a diverse and inclusive workplace that values collaboration.
- Benefits: Enjoy 33 days holiday, private healthcare, retail discounts, and career progression.
- Why this job: Make an impact in a busy role while developing your leadership skills.
- Qualifications: Strong communication, financial knowledge, and attention to detail are essential.
- Other info: Dynamic environment with opportunities for training and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
We’re recruiting for a motivated and ambitious Parts Manager based at our Inverness Hyundai/OMODA/JAECOO branch.
We offer:
- 33 days’ holiday allowance with room to grow
- Generous retail discounts
- Private healthcare
- Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
- Pension scheme
- Maternity and paternity packages
- Opportunities for training and progression
- And much more…
Hours: Monday – Friday 8am – 5.30pm plus rotational Saturdays 8am– 12pm
About the role: As a Parts Manager for Arnold Clark, you will be responsible for our wholesale large parts operation as well as supplying parts to our workshop and Repair Centre. This is a busy and responsible role that involves delivering high levels of customer service while showing leadership skills, organisation and an ability to motivate your team to success.
Day-to-day duties:
- Planning and organising daily workload, including sales objectives and marketing
- Dealing with management accounts and KPIs
- Developing sales by liaising with the call centre and working with Marketing to develop effective campaigns
- Delivering excellent customer service and making sure there is strong communication between staff and customers
- Managing stock, understanding what is needed and delivering an industry-leading range of parts
- Nurturing the skills of your staff, following a programme of regular appraisals and career development
Essential skills:
- Able to show a positive, ambitious attitude with a focus on great customer service
- Great communication and influencing skills
- Financial knowledge, including previous experience of accounts and KPIs
- High levels of accuracy and fantastic attention to detail
- Ability to understand stock parameters, including control of potential obsolescence
- The ability to multi-task and deliver great results, even under pressure
- Good working knowledge of Microsoft Office, including Excel, Word and PowerPoint
- Preferred knowledge of automotive management systems (Kerridge)
Our Culture: Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in make-up, united in our goals.
To find out more about Life at Arnold Clark, visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Parts Manager in Inverness employer: Arnold Clark Group
Contact Detail:
Arnold Clark Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Manager in Inverness
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those who work at Arnold Clark. A friendly chat can open doors and give you insider info about the Parts Manager role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of stock management and customer service. Show us you can handle the pressure and deliver results – we love that!
✨Tip Number 3
Don’t forget to showcase your leadership skills! We want to see how you can motivate a team and drive sales. Share examples from your past experiences that highlight your ability to lead.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and our awesome company culture there.
We think you need these skills to ace Parts Manager in Inverness
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Parts Manager role. Highlight your experience in managing parts operations, customer service, and team leadership. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for the automotive industry and your ambition to lead a team. Let us know why you’re excited about this opportunity at Arnold Clark.
Showcase Your Achievements: Don’t just list your responsibilities; show us your achievements! Use specific examples of how you've met sales objectives or improved customer service in previous roles. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Arnold Clark Group
✨Know Your Parts Inside Out
Before the interview, brush up on your knowledge of automotive parts and their functions. Being able to discuss specific parts and their applications will show your expertise and passion for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate others and manage workloads effectively, as this is crucial for a Parts Manager.
✨Demonstrate Customer Service Excellence
Think of scenarios where you went above and beyond for a customer. Be ready to share these stories, as delivering high levels of customer service is key to the role.
✨Familiarise Yourself with KPIs and Financials
Brush up on your understanding of management accounts and KPIs. Be prepared to discuss how you've used financial data to drive sales or improve operations in previous roles.