At a Glance
- Tasks: Provide estimates for repairs and guide customers through the sales process.
- Company: Join Arnold Clark, a diverse and inclusive workplace that values collaboration.
- Benefits: Enjoy 33 days' annual leave, flexible hours, and generous employee discounts.
- Other info: Opportunities for training and career growth in a supportive environment.
- Why this job: Be part of a friendly team and make a real difference in customer service.
- Qualifications: Strong communication skills and excellent customer service experience required.
The predicted salary is between 30000 - 40000 £ per year.
We’re currently looking for an organised and friendly Bodyshop Estimator to work in our Inverness Bodyshop branch.
We offer:
- 33 days’ annual leave
- Flexible leave
- Generous employee discounts
- Private healthcare
- Workplace pension and much more
Hours: Full time: Monday – Friday 8am – 5.30pm
About the role: Working as part of a busy team, you’ll be there to see the customer through the entire sales process – from their first point of contact in the workshop to talking them through any completed work. You’ll be presentable and polite with strong communication skills. You’ll also be able to carry out estimates efficiently and professionally.
Day-to-day duties:
- Supplying estimates of any repairs needed and communicating them effectively to the customer
- Talking to insurers to gain authorisation for repairs
- Booking courtesy cars
- Keeping the customer informed at every stage of the job and advising them of any extra work or payments that may be required
- Answering general queries at the reception desk or over the phone
- Liaising successfully with staff and engineers
- Attending training courses as required
Essential skills:
- Great communicator with excellent customer service skills
- Ability to listen and accurately relay information
- Strong telephone manner
Our Culture: Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Bodyshop Estimator in Inverness employer: Arnold Clark Group
Arnold Clark is an exceptional employer, offering a supportive and inclusive work environment in our Inverness Bodyshop branch. With generous benefits such as 33 days of annual leave, flexible working options, and private healthcare, we prioritise employee well-being and growth. Our commitment to nurturing talent and fostering collaboration ensures that every team member can thrive and take pride in their contributions.
