At a Glance
- Tasks: Be the friendly face of our branch, welcoming customers and managing enquiries.
- Company: Join Arnold Clark, a diverse and inclusive workplace that values collaboration.
- Benefits: Enjoy 33 days holiday, retail discounts, private healthcare, and training opportunities.
- Other info: Part-time hours with excellent career progression in a supportive environment.
- Why this job: Make a real impact by delivering outstanding customer service every day.
- Qualifications: Great communication skills and a passion for helping others.
The predicted salary is between 12 - 15 £ per hour.
We’re recruiting for a Receptionist to join our OMODA/JAECOO/Geely branch in Huddersfield.
We offer:
- 33 days’ holiday allowance with room to grow
- Generous retail discounts
- Private healthcare
- Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
- Pension scheme
- Maternity and paternity packages
- Opportunities for training and progression
- And much more...
Hours: Part time: Monday - Friday 1pm - 8pm
About the role:
At Arnold Clark, you’ll be known as a Customer Experience Host. We believe that first impressions count and that outstanding customer service should begin the moment our customers enter the showroom. As a Customer Experience Host, you’ll be the welcoming face of Arnold Clark. From warmly greeting our customers face-to-face to helping them on the phone in a professional manner. You’ll deliver excellent customer service while staying on top of daily admin duties and maintaining branch standards with enthusiasm and a smile.
Day-to-day duties:
- Acting as the first point of contact for our customers, in person and on the phone
- Managing a large volume of customer calls and dealing with enquiries effectively and efficiently
- Making sure the customer areas are kept tidy and presentable and that our customers are well looked after
- Working proactively with all departments within the branch
- Going the extra mile for all our customers
Essential skills:
- A fantastic telephone manner
- Excellent interpersonal skills
- A genuine interest in delivering excellent service and going above and beyond for our customers
- The confidence to work independently and also as part of a team
- Highly organised with the ability to multi-task
Nice to have (but not essential):
- Knowledge of Cisco telephony
- An understanding of Microsoft Office and Excel
Our Culture:
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Receptionist in Huddersfield employer: Arnold Clark Group
At Arnold Clark, we pride ourselves on being an exceptional employer, offering a supportive work culture that values diversity and inclusion. As a Receptionist at our Huddersfield branch, you'll enjoy generous benefits such as 33 days of holiday, private healthcare, and opportunities for training and progression, all while being part of a team that prioritises outstanding customer service and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Huddersfield
✨Tip Number 1
Make sure you research Arnold Clark and their values before your interview. Knowing about their commitment to customer service and diversity will help you connect with the team and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your telephone manner! Since you'll be handling a lot of calls, it’s crucial to sound friendly and professional. Try role-playing with a friend or family member to get comfortable with common customer queries.
✨Tip Number 3
Show off your organisational skills during the interview. Bring examples of how you've managed multiple tasks in previous roles. This will demonstrate that you can handle the busy environment at Arnold Clark with ease.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team right from the start.
We think you need these skills to ace Receptionist in Huddersfield
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values at Arnold Clark.
Tailor Your Application:Make sure to customise your application for the Receptionist position. Highlight your customer service experience and any relevant skills that match the job description. We love seeing how you can bring your unique touch to our team!
Keep It Professional Yet Friendly:While we appreciate a casual tone, remember to keep it professional. Use clear language and check for any typos or errors. A well-written application shows us you care about the details, which is super important in this role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about working with us there!
How to prepare for a job interview at Arnold Clark Group
✨Know the Company
Before your interview, take some time to research Arnold Clark and their values. Understanding their commitment to customer service and diversity will help you align your answers with what they’re looking for.
✨Show Off Your People Skills
As a Receptionist, you'll be the first point of contact for customers. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone.
✨Practice Your Phone Etiquette
Since you'll be managing a large volume of customer calls, practice your telephone manner. Consider doing mock calls with a friend to ensure you sound professional and friendly on the phone.
✨Be Organised and Ready to Multi-task
The role requires strong organisational skills. During the interview, highlight your ability to juggle multiple tasks effectively. You might even want to share a specific example of how you managed competing priorities in a previous job.
