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- Tasks: Manage customer requests, process bookings, and maintain systems efficiently.
- Company: A well-known automotive rental company in Glasgow.
- Benefits: Competitive benefits and a supportive work environment.
- Why this job: Join a dynamic team and deliver outstanding customer experiences.
- Qualifications: Excellent customer service skills and ability to multi-task.
- Other info: Full-time position with opportunities for growth.
The predicted salary is between 28800 - 43200 £ per year.
A well-known automotive rental company in Glasgow is seeking an enthusiastic Customer Advisor for a full-time position. This role requires excellent customer service skills along with a high level of accuracy and the ability to multi-task.
Responsibilities include:
- Managing customer requests
- Processing bookings
- Maintaining systems efficiently
The ideal candidate will be a proactive team player committed to delivering outstanding customer experiences. Competitive benefits and a supportive work environment are offered.
Customer Experience Advisor – Car & Van Rentals (Glasgow) employer: Arnold Clark Group
Contact Detail:
Arnold Clark Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Advisor – Car & Van Rentals (Glasgow)
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your approach and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Customer Experience Advisor. This will boost your confidence and prepare you for those tricky questions during the interview.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door for that dream job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are keen to join our team and make a difference in customer experiences.
We think you need these skills to ace Customer Experience Advisor – Car & Van Rentals (Glasgow)
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're genuinely excited about the role and ready to make a difference in our customers' experiences.
Be Accurate and Clear: Since accuracy is key in this role, make sure your application is free from typos and errors. We appreciate clarity, so keep your sentences straightforward and to the point, showcasing your attention to detail.
Highlight Your Multi-Tasking Skills: In your application, share examples of how you've successfully managed multiple tasks at once. We love proactive team players, so show us how you can juggle responsibilities while maintaining a high level of service!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Arnold Clark Group
✨Know the Company Inside Out
Before your interview, do some research on the automotive rental company. Understand their values, services, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you provided excellent customer service. Think about situations where you went above and beyond to help a customer or resolved a challenging issue. This will demonstrate your capability to deliver outstanding customer experiences.
✨Practice Multi-Tasking Scenarios
Since the role requires multi-tasking, think of scenarios where you had to juggle multiple responsibilities. You could even practice with a friend by simulating a busy customer service environment. This will help you articulate how you manage your time and priorities during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows that you’re proactive and genuinely interested in contributing to the team.
