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- Tasks: Create outstanding customer experiences and support sales in a dynamic showroom environment.
- Company: Leading automotive retailer in Edinburgh with a focus on employee well-being.
- Benefits: 33 days holiday, private healthcare, and clear career progression pathways.
- Why this job: Join a diverse team and make a real impact on customer satisfaction.
- Qualifications: Proactive communication skills and a passion for exceptional service.
The predicted salary is between 30000 - 42000 £ per year.
A leading automotive retailer in Edinburgh is seeking a Customer Service Executive to create an outstanding customer experience. The role includes assisting customers, supporting sales, and preparing the showroom. Ideal candidates are proactive communicators with a passion for providing exceptional service and a willingness to learn.
This position offers 33 days of holiday, private healthcare, and clear pathways for career progression in car sales. Join a diverse team focused on employee well-being and customer satisfaction.
Product Genius — Elevate Customer Experience in Edinburgh employer: Arnold Clark Group
Contact Detail:
Arnold Clark Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Genius — Elevate Customer Experience in Edinburgh
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role is all about creating an outstanding customer experience, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Product Genius — Elevate Customer Experience in Edinburgh
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about creating outstanding experiences for customers!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences. We love seeing how your background aligns with the role of Product Genius and how you can elevate our customer experience.
Be Proactive: In your application, demonstrate your proactive communication skills. Share examples of how you've gone above and beyond in previous roles to support customers or improve processes. We appreciate candidates who take initiative!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in our diverse team.
How to prepare for a job interview at Arnold Clark Group
✨Know the Company Inside Out
Before your interview, do some research on the automotive retailer. Understand their values, mission, and what sets them apart in customer service. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Customer Service Executive, strong communication is key. Prepare examples from your past experiences where you effectively assisted customers or resolved issues. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Your Passion for Customer Service
Be ready to discuss why you love providing exceptional service. Share stories that highlight your proactive approach and willingness to go the extra mile for customers. This will resonate well with the interviewers looking for someone who aligns with their focus on customer satisfaction.
✨Ask Thoughtful Questions
Prepare a few insightful questions about the role and the company culture. This not only shows your interest but also gives you a chance to assess if this is the right fit for you. Questions about career progression and team dynamics can be particularly impactful.
