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- Tasks: Enhance customer experience and support car sales in a dynamic showroom environment.
- Company: Leading automotive retailer with a friendly and supportive culture.
- Benefits: Career advancement opportunities and a positive work atmosphere.
- Why this job: Join a passionate team and help customers find their perfect vehicle.
- Qualifications: Confident communicator with a full UK driving licence and a desire to learn.
- Other info: Great chance to grow your career in the automotive industry.
The predicted salary is between 30000 - 42000 £ per year.
A leading automotive retailer in Dundee is seeking a Customer Service Executive, known internally as a Product Genius, to enhance customer experience in their Renault/Dacia/Hyundai branches. The role involves preparing showrooms, supporting sales, and guiding customers through the vehicle purchase journey.
Ideal candidates are confident communicators with a full UK driving license, eager to learn and progress within the company. The position offers a friendly work culture and opportunities for career advancement.
Product Genius — Elevate Customer Experience & Car Sales in Dundee employer: Arnold Clark Group
Contact Detail:
Arnold Clark Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Genius — Elevate Customer Experience & Car Sales in Dundee
✨Tip Number 1
Get to know the company inside out! Research their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being a Product Genius.
✨Tip Number 2
Practice your communication skills! As a confident communicator, you'll need to engage with customers effectively. Role-play with friends or family to get comfortable explaining vehicle features and benefits.
✨Tip Number 3
Show your enthusiasm for learning! Highlight your eagerness to grow within the company during interviews. Share examples of how you've embraced new challenges in the past to demonstrate your commitment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and ready to embrace the digital side of the automotive industry.
We think you need these skills to ace Product Genius — Elevate Customer Experience & Car Sales in Dundee
Some tips for your application 🫡
Show Your Passion for Cars: When you're writing your application, let your love for cars shine through! Mention any relevant experience or knowledge you have about Renault, Dacia, or Hyundai. We want to see that you're genuinely excited about enhancing customer experiences in the automotive world.
Be a Confident Communicator: Since the role is all about guiding customers, make sure your written application reflects your communication skills. Use clear and engaging language, and don’t shy away from showcasing your ability to connect with people. We’re looking for someone who can make customers feel at ease!
Highlight Your Eagerness to Learn: We love candidates who are keen to grow! In your application, mention any past experiences where you’ve taken the initiative to learn something new. This shows us that you’re ready to progress within our friendly work culture and take on new challenges.
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It streamlines the process and ensures we get all your details in one go. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Arnold Clark Group
✨Know Your Products
Familiarise yourself with the Renault, Dacia, and Hyundai models. Understand their features, benefits, and what sets them apart in the market. This knowledge will help you confidently answer questions and demonstrate your passion for the products.
✨Showcase Your Communication Skills
As a Product Genius, you'll need to communicate effectively with customers. Practice articulating your thoughts clearly and concisely. Consider role-playing with a friend to simulate customer interactions and refine your approach.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. Aim for a polished look that reflects the friendly yet professional environment of the automotive retailer. It’ll boost your confidence and show you take the opportunity seriously.
