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- Tasks: Enhance customer experiences and assist in their buying journey at a BMW/MINI branch.
- Company: Leading automotive company in Dumfries with a focus on customer service.
- Benefits: Generous holiday allowances, healthcare options, and training provided.
- Why this job: Join a dynamic team and kickstart your career in car sales.
- Qualifications: Confident communicators with a passion for cars and customer service.
- Other info: Enjoy a five-day work week and opportunities for career progression.
The predicted salary is between 30000 - 42000 £ per year.
A leading automotive company in Dumfries is seeking Customer Service Executives to enhance customer experiences in their BMW/MINI branch. As a Product Genius, you'll learn about vehicles and assist customers throughout their buying journey.
Ideal candidates are confident communicators eager to progress into car sales. The role offers training, a five-day work week, and various employee benefits, including generous holiday allowances and healthcare options.
Car Showroom Product Genius — Customer Experience Pro in Dumfries employer: Arnold Clark Group
Contact Detail:
Arnold Clark Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Car Showroom Product Genius — Customer Experience Pro in Dumfries
✨Tip Number 1
Get to know the BMW and MINI brands inside out! Familiarise yourself with their latest models, features, and technology. This knowledge will not only impress during interviews but also help you connect with customers.
✨Tip Number 2
Practice your communication skills! Role-play with friends or family to simulate customer interactions. The more comfortable you are talking about cars and addressing customer needs, the better you'll shine in the interview.
✨Tip Number 3
Network like a pro! Attend automotive events or local meet-ups to meet people in the industry. You never know who might have a lead on a job or offer valuable advice on landing that Product Genius role.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and showcase your enthusiasm for the role. Plus, it shows you're serious about joining our team and enhancing customer experiences.
We think you need these skills to ace Car Showroom Product Genius — Customer Experience Pro in Dumfries
Some tips for your application 🫡
Show Your Passion for Cars: When writing your application, let your enthusiasm for cars shine through! Share any experiences you've had with vehicles or customer service that highlight your love for the automotive world.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Product Genius role. Highlight relevant skills and experiences that align with the job description, especially those related to customer service and communication.
Be Yourself: We want to get to know the real you! Don’t be afraid to inject a bit of personality into your application. Authenticity goes a long way in making a memorable impression.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This ensures your application gets to the right people and shows you're serious about joining our team!
How to prepare for a job interview at Arnold Clark Group
✨Know Your Stuff
Make sure you brush up on your knowledge about BMW and MINI vehicles. Familiarise yourself with their features, specifications, and the latest models. This will not only impress the interviewers but also show your genuine interest in the role.
✨Practice Your Communication Skills
As a Product Genius, you'll need to communicate effectively with customers. Practice explaining complex vehicle features in simple terms. Role-playing with a friend can help you gain confidence and refine your delivery.
✨Show Enthusiasm for Customer Experience
Demonstrate your passion for enhancing customer experiences during the interview. Share examples of how you've gone above and beyond for customers in the past. This will highlight your suitability for the role and your eagerness to contribute.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the training process, team dynamics, or opportunities for progression within the company. This shows you're serious about your future with them.
