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- Tasks: Enhance customer experience by managing service and vehicle repair requests.
- Company: Leading automotive service company in North East England.
- Benefits: Full-time hours with various employee perks.
- Why this job: Join a dynamic team and make a difference in customer satisfaction.
- Qualifications: Passion for customer service, strong communication skills, and a full UK driving licence.
- Other info: Exciting opportunity to grow in the automotive industry.
The predicted salary is between 24000 - 36000 £ per year.
A leading automotive service company in North East England is seeking a Service Advisor to enhance customer experience at their OMODA/JAECOO branch in Newcastle. In this role, you will efficiently handle customer requirements for service and vehicle repairs, liaise with workshops, and maintain accurate customer records.
The ideal candidate will have:
- a passion for customer service
- strong communication skills
- a full UK driving licence
The position offers full-time hours and various employee perks.
Vehicle Service Advisor – Customer Experience Champion in Bath employer: Arnold Clark Group
Contact Detail:
Arnold Clark Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Service Advisor – Customer Experience Champion in Bath
✨Tip Number 1
Get to know the company! Research their values and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in enhancing the customer experience.
✨Tip Number 2
Practice your communication skills! Role-play common customer scenarios with a friend or family member. This will boost your confidence and prepare you for real-life interactions during the interview.
✨Tip Number 3
Show off your passion for customer service! Share specific examples from your past experiences where you went above and beyond for a customer. This will demonstrate your commitment to being a Customer Experience Champion.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Vehicle Service Advisor – Customer Experience Champion in Bath
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to help customers in the past – we love a good story!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Vehicle Service Advisor role. Highlight relevant experience and skills that match the job description, so we can easily see why you're the perfect fit for our team.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon – we want to understand your experience without having to decode it. Remember, clarity is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Arnold Clark Group
✨Know Your Stuff
Familiarise yourself with the automotive industry, especially the services offered by the company. Understand common vehicle issues and repairs so you can confidently discuss how you would handle customer queries.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your communication skills and how you effectively resolved any issues, as this role is all about enhancing customer experience.
✨Practice Active Listening
During the interview, demonstrate your ability to listen carefully to questions and respond thoughtfully. This will show that you value customer input and are ready to address their needs effectively.
✨Be Ready with Questions
Prepare insightful questions about the company culture, team dynamics, and customer service strategies. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
