At a Glance
- Tasks: Deliver top-notch customer service and manage daily branch operations.
- Company: Leading rental company in Scotland with a focus on teamwork.
- Benefits: 33 days annual leave, comprehensive training, and flexible benefits.
- Why this job: Join a dynamic team and make a positive impact on customer experiences.
- Qualifications: Strong communication skills and a knack for problem-solving.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading rental company in Scotland is searching for an organised Rental Customer Advisor to join their team in Armadale. The ideal candidate will deliver excellent customer service, manage complaints effectively, and assist in the daily operations of the branch.
Responsibilities include:
- Handling customer inquiries
- Monitoring reports
- Promoting a positive experience
A strong focus on teamwork and flexibility is essential, along with strong administrative and communication skills. This role offers 33 days of annual leave and comprehensive training.
Rental Customer Advisor - Flexible Leave & Benefits in Armadale employer: Arnold Clark Group
Contact Detail:
Arnold Clark Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Customer Advisor - Flexible Leave & Benefits in Armadale
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you admire about them.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've handled complaints or provided excellent service. We want to see that you can shine in those areas during interviews.
✨Tip Number 3
Show off your teamwork skills! Be ready to share stories about how you've worked well with others. This role is all about collaboration, so let us know how you contribute to a positive team environment.
✨Tip Number 4
Be flexible and adaptable! Highlight your ability to manage changing situations and priorities. This will resonate well with the hiring team, especially since flexibility is key in this role.
We think you need these skills to ace Rental Customer Advisor - Flexible Leave & Benefits in Armadale
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in delivering excellent customer service. We want to see how you've handled inquiries and complaints in the past, so share specific examples that showcase your skills!
Be Organised and Detail-Oriented: As a Rental Customer Advisor, organisation is key! In your application, mention any relevant experience you have with managing reports or daily operations. We love candidates who can keep things running smoothly.
Teamwork Makes the Dream Work: We’re all about collaboration here at StudySmarter. Make sure to emphasise your ability to work well in a team. Share instances where you’ve contributed to a positive team environment or helped out a colleague.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Arnold Clark Group
✨Know the Company Inside Out
Before your interview, take some time to research the rental company. Understand their values, services, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Rental Customer Advisor, excellent customer service is key. Prepare examples from your past experiences where you've successfully handled customer inquiries or resolved complaints. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your problem-solving abilities.
✨Emphasise Teamwork and Flexibility
This role requires strong teamwork and flexibility. Be ready to discuss how you've worked collaboratively in previous roles and how you adapt to changing situations. Share specific instances where your adaptability made a positive impact on your team or customers.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.