At a Glance
- Tasks: Support our workshops by managing parts and providing excellent customer service.
- Company: Join Arnold Clark, a diverse and inclusive workplace that values collaboration.
- Benefits: Earn £42,500 OTE, enjoy 33 days holiday, and access private healthcare.
- Other info: Work in a supportive environment with a focus on employee well-being.
- Why this job: Kickstart your career with comprehensive training and growth opportunities.
- Qualifications: Customer service skills and a willingness to learn are essential.
The predicted salary is between 34000 - 42500 € per year.
We’re looking for a Parts Advisor to work at our Citroen/DS branch in Armadale. You don’t need to have previous parts experience to apply, as we’ll provide comprehensive training.
We offer our Parts Advisors:
- £42,500 OTE made up of a competitive hourly rate plus bonuses
- 33 days’ holiday allowance with room to grow
- Generous retail discounts
- Private healthcare
- Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
- Pension scheme
- Maternity and paternity packages
- Opportunities for training and progression
- And much more…
Hours: Full time: Monday - Friday 8am - 5.30pm and alternate Saturdays 8am - 12pm
About the role: Do you have customer service skills and experience working with stock? Our Parts Advisors are responsible for keeping our workshops well-stocked with the right parts to maintain our vehicles whilst also updating customers in relation to their vehicle journey through every stage of the process. If you’ve worked in a retail environment before and have experience managing stock, you’ll already have some of the traits of a successful Parts Advisor. You’ll need to be comfortable using computers, but don’t worry – we’ll provide all the training you’ll need to use our systems.
Day-to-day duties:
- Identifying parts required for a vehicle
- Ordering parts from internal and external sources
- Picking and packing parts
- Communicating with the workshop
- Providing a quick and accurate service to our customers
- Invoicing
- Reviewing digital communications for customers
- Stock management
Essential skills:
- Keen to learn, with a can-do attitude
- The ability to work independently, but also as part of a team working towards the same goals
- A great communicator – friendly, clear and concise
- Enjoy working with your customers
- Happy using computers, although we’ll provide training on all the systems you’ll need
Our Culture: Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark, visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Parts Advisor in Armadale employer: Arnold Clark Group
At Arnold Clark, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values diversity and collaboration. As a Parts Advisor at our Citroen/DS branch in Armadale, you'll benefit from comprehensive training, generous holiday allowances, and opportunities for career progression, all while enjoying a competitive salary and a range of employee benefits including private healthcare and retail discounts. Join us to be part of a team that nurtures talent and celebrates individual contributions, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor in Armadale
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Arnold Clark. Understand their values and culture, and think about how your skills align with what they’re looking for in a Parts Advisor.
✨Tip Number 2
Practice your communication skills. As a Parts Advisor, you’ll need to be friendly and clear when talking to customers and colleagues. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your can-do attitude! During the interview, share examples of times you’ve tackled challenges or learned new skills quickly. This will demonstrate that you’re eager to grow and adapt in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Arnold Clark team.
We think you need these skills to ace Parts Advisor in Armadale
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any experience you have in customer service. We love candidates who can communicate clearly and are friendly, so share examples of how you've helped customers in the past!
Emphasise Your Willingness to Learn:Since we provide comprehensive training, it’s important to show us that you’re keen to learn. Mention any instances where you’ve picked up new skills quickly or tackled challenges head-on.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you’d be a great fit for the Parts Advisor role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Arnold Clark Group
✨Know Your Parts
Even if you don’t have previous experience, it’s a good idea to familiarise yourself with common car parts and their functions. This will show your enthusiasm for the role and help you answer questions confidently.
✨Show Off Your Customer Service Skills
Since the role involves communicating with customers, be ready to share examples of how you've provided excellent service in the past. Think about specific situations where you resolved issues or went the extra mile for a customer.
✨Demonstrate Your Team Spirit
The job requires working as part of a team, so be prepared to discuss how you collaborate with others. Share experiences where you contributed to a team goal or supported colleagues in achieving success.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the training process or the company culture. This shows your interest in the position and helps you determine if it’s the right fit for you.
