Service Advisor

Service Advisor

Perth Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: As a Service Advisor, you'll assist customers and manage service bookings.
  • Company: Join our dynamic team at Vauxhall/Fiat/Abarth/Jeep/Alfa in Perth.
  • Benefits: Enjoy 33 days holiday, retail discounts, private healthcare, and a pension scheme.
  • Why this job: Be part of a supportive culture with growth opportunities and great perks.
  • Qualifications: No specific qualifications required; just bring your enthusiasm and customer service skills.
  • Other info: Flexible working hours and a chance to develop your career in the automotive industry.

The predicted salary is between 24000 - 36000 £ per year.

We are currently recruiting for a new Service Advisor to help us at our Vauxhall/Fiat/Abarth/Jeep/Alfa branch in Perth. We offer: 33 days holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth all employees have access to a GP 24/7 and can claim money back on medical and dental treatments Pension scheme Maternity and paternity packages Opportunities for training and progression And much more Hours Full time: Monday Friday 8am 5.30pm and alternate Saturdays 8am 12pm About the role Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers. Were looking for an articulate, warm communicator who can give our customers the star treatment whether its first thing on a manic Monday or last thing on a Friday afternoon. This customer-facing role will be a great fit for someone whos already worked in a customer service position, and genuinely enjoys exceeding expectations and creating positive outcomes. Day-to-day duties Handling all customer requirements for service and vehicle repairs in an efficient and professional manner Liaising with the workshop and bodyshop to progress work through the system Controlling all computer-based job…

Service Advisor employer: Arnold Clark. Careers

Join our dynamic team as a Service Advisor at our Vauxhall/Fiat/Abarth/Jeep/Alfa branch in Perth, where we prioritize employee well-being and growth. Enjoy an impressive 33 days of holiday allowance, generous retail discounts, and comprehensive private healthcare, including 24/7 GP access. With a supportive work culture and opportunities for training and development, we are committed to fostering a rewarding environment for all our employees.
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Contact Detail:

Arnold Clark. Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Advisor

✨Tip Number 1

Familiarize yourself with the Vauxhall, Fiat, Abarth, Jeep, and Alfa brands. Understanding their unique selling points and customer service expectations will help you stand out during the interview.

✨Tip Number 2

Highlight any previous experience in customer service or automotive industries. Be ready to share specific examples of how you've successfully resolved customer issues or improved service processes.

✨Tip Number 3

Prepare to discuss your approach to teamwork and collaboration. As a Service Advisor, you'll be working closely with technicians and customers, so showcasing your ability to communicate effectively is key.

✨Tip Number 4

Research common challenges faced by Service Advisors in the automotive industry. Being able to discuss these challenges and how you would address them can demonstrate your proactive mindset and problem-solving skills.

We think you need these skills to ace Service Advisor

Customer Service Skills
Communication Skills
Problem-Solving Skills
Sales Skills
Technical Knowledge of Vehicles
Time Management
Attention to Detail
Teamwork
Organizational Skills
Negotiation Skills
Conflict Resolution
Adaptability
Product Knowledge
Empathy

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Service Advisor position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service or automotive industries. Use specific examples that demonstrate your ability to handle customer inquiries and provide excellent service.

Showcase Your Skills: Make sure to highlight skills that are particularly relevant to the role, such as communication, problem-solving, and organizational skills. Mention any technical knowledge related to vehicles that could set you apart.

Personalize Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for the position and the company. Mention why you want to work specifically at the Vauxhall/Fiat/Abarth/Jeep/Alfa branch in Perth.

How to prepare for a job interview at Arnold Clark. Careers

✨Know the Brand

Familiarize yourself with Vauxhall, Fiat, Abarth, Jeep, and Alfa Romeo. Understanding their values, products, and customer service approach will help you connect better during the interview.

✨Highlight Customer Service Skills

As a Service Advisor, your role revolves around customer interaction. Be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past.

✨Show Enthusiasm for the Role

Express genuine interest in the position and the automotive industry. Employers appreciate candidates who are passionate about their work and eager to contribute to the team.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you determine if the company is the right fit for you.

Service Advisor
Arnold Clark. Careers
A
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