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- Tasks: Assist customers and manage stock to keep our workshops running smoothly.
- Company: Join a dynamic Fiat/Kia/Abarth branch in Edinburgh Seafield, focused on customer satisfaction.
- Benefits: Enjoy £41,000 OTE, 33 days holiday, private healthcare, and generous retail discounts.
- Why this job: Gain valuable skills with comprehensive training in a supportive environment while making a real impact.
- Qualifications: No prior experience needed; customer service and stock management skills are a plus.
- Other info: Full-time hours with opportunities for growth and progression.
The predicted salary is between 24600 - 41000 £ per year.
We're looking for a Parts Advisor to work at our Fiat / Kia / Abarth branch in Edinburgh Seafield. You don't need to have previous parts experience to apply, as we'll provide comprehensive training.
We offer our Parts Advisors:
- £41,000 OTE made up of a competitive hourly rate plus bonuses
- 33 days' holiday allowance with room to grow
- Generous retail discounts
- Private healthcare
- Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
- Pension scheme
- Maternity and paternity packages
- Opportunities for training and progression
- And much more...
Hours: Full time: Monday - Friday 8am - 5.30pm and alternate Saturdays 8am - 12pm
About the role: Do you have customer service skills and experience working with stock? Our Parts Advisors are responsible for keeping our workshops well-stocked with the right parts to maintain our vehicles whilst also updating customers in relation to their vehicle journey through every stage of the process.
If you've worked in a retail environment before and have experience managing stock, you'll already have some of the traits of a successful Parts Advisor. You'll need to be comfortable using computers, but don't worry - we'll provide all the training you'll need.
Parts Advisor employer: Arnold Clark. Careers
Contact Detail:
Arnold Clark. Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the Fiat, Kia, and Abarth brands. Understanding their parts and services will show your enthusiasm for the role and help you engage better with customers.
✨Tip Number 2
Highlight any customer service experience you have during your interactions. Being able to communicate effectively and provide excellent service is key for a Parts Advisor.
✨Tip Number 3
Demonstrate your ability to manage stock efficiently. Share examples from previous roles where you successfully handled inventory or organised stock, as this is crucial for the position.
✨Tip Number 4
Be prepared to discuss your computer skills. Since you'll be using systems to track parts and orders, showing that you're tech-savvy will give you an edge in the selection process.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Highlight Customer Service Skills: Make sure to emphasise any customer service experience you have in your application. Mention specific examples where you've successfully assisted customers or resolved issues, as this is crucial for the Parts Advisor role.
Showcase Stock Management Experience: If you've worked with stock in a retail environment, detail your responsibilities and achievements in managing inventory. This will demonstrate your suitability for keeping workshops well-stocked.
Express Willingness to Learn: Since no previous parts experience is required, convey your eagerness to learn and adapt. Mention any relevant training or skills you are excited to develop during your time as a Parts Advisor.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to align with the job description. Use keywords from the job posting, such as 'customer service', 'stock management', and 'training', to make your application stand out.
How to prepare for a job interview at Arnold Clark. Careers
✨Showcase Your Customer Service Skills
As a Parts Advisor, you'll be interacting with customers regularly. Highlight any previous experience in customer service during your interview. Share specific examples of how you've successfully resolved customer issues or provided excellent service.
✨Demonstrate Your Stock Management Experience
If you have experience managing stock in a retail environment, make sure to discuss it. Talk about how you organised inventory, handled stock levels, and ensured that products were readily available for customers.
✨Express Willingness to Learn
Since the company provides comprehensive training, emphasise your eagerness to learn new skills. Discuss how you adapt to new environments and technologies, which will reassure them that you're ready to take on the role.
✨Prepare Questions About the Role
Having questions prepared shows your interest in the position. Ask about the training process, opportunities for progression, or how success is measured in the role. This not only demonstrates your enthusiasm but also helps you gauge if the job is the right fit for you.
