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- Tasks: Be the friendly face of our branch, greeting customers and managing enquiries.
- Company: Join Arnold Clark, a leading name in the automotive industry.
- Benefits: Enjoy 33 days' holiday, retail discounts, private healthcare, and more.
- Other info: Part-time hours on weekends with opportunities for training and progression.
- Why this job: Make a difference with your customer service skills in a dynamic environment.
- Qualifications: Great communication skills and a passion for helping others.
We're recruiting for a Weekend Receptionist to join our Peugeot/SEAT/Skoda/CUPRA branch in Edinburgh Seafield.
We offer:
- 33 days' holiday allowance with room to grow
- Generous retail discounts
- Private healthcare
- Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
- Pension scheme
- Maternity and paternity packages
- Opportunities for training and progression
- And much more...
Hours: Part time: Saturday 9am - 6pm and Sunday 11am - 6pm
About the role
At Arnold Clark, you'll be known as a Customer Experience Host. We believe that first impressions count and that outstanding customer service should begin the moment our customers enter the showroom. As a Customer Experience Host, you'll be the welcoming face of Arnold Clark. From warmly greeting our customers face-to-face to helping them on the phone in a professional manner. You'll deliver excellent customer service while staying on top of daily admin duties and maintaining branch standards with enthusiasm and a smile.
Day-to-day duties:
- Acting as the first point of contact for our customers, in person and on the phone
- Managing a large volume of customer calls and dealing with enquiries effectively
Weekend Receptionist in Edinburgh employer: Arnold Clark. Careers
Contact Detail:
Arnold Clark. Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Receptionist in Edinburgh
✨Tip Number 1
Make sure to research Arnold Clark and their values before your interview. Knowing what they stand for will help you connect with the team and show that you're genuinely interested in being a part of their customer experience.
✨Tip Number 2
Practice your greeting and customer service skills! Since you'll be the first point of contact, having a warm and professional approach is key. Role-play with a friend or family member to get comfortable with different scenarios.
✨Tip Number 3
Dress to impress! As a Customer Experience Host, you'll want to look polished and professional. Choose an outfit that reflects the brand's image while still being comfortable for those busy weekend shifts.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Weekend Receptionist in Edinburgh
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application: Make sure to tailor your application specifically for the Weekend Receptionist position. Highlight any relevant experience in customer service and mention how you can create a welcoming atmosphere for our customers.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Arnold Clark. Careers
✨Know the Company
Before your interview, take some time to research Arnold Clark. Familiarise yourself with their values, services, and the specific role of a Customer Experience Host. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Practice Your Greeting
As a Weekend Receptionist, you'll be the first point of contact for customers. Practise a warm and professional greeting. Role-play with a friend or family member to get comfortable with how you want to present yourself when welcoming customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered excellent customer service. Think about situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to handle the responsibilities of the role effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like for a Customer Experience Host. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.