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- Tasks: Support our workshops by managing parts and providing excellent customer service.
- Company: Join Arnold Clark, a diverse and inclusive workplace that values collaboration.
- Benefits: Earn £41,000 OTE, enjoy 33 days holiday, and access private healthcare.
- Why this job: Kickstart your career with comprehensive training and growth opportunities.
- Qualifications: Customer service skills and a willingness to learn are essential.
- Other info: Work in a supportive environment with a focus on employee well-being.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for a Parts Advisor to work at our Aberdeen Prep Centre. You don’t need to have previous parts experience to apply, as we’ll provide comprehensive training.
What we offer:
- £41,000 OTE made up of a competitive hourly rate plus bonuses
- 33 days’ holiday allowance with room to grow
- Generous retail discounts
- Private healthcare
- Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
- Pension scheme
- Maternity and paternity packages
- Opportunities for training and progression
- And much more…
Hours:
Full time: Monday - Friday 8am - 5.30pm and alternate Saturdays 8am - 12pm
About the role:
Do you have customer service skills and experience working with stock? Our Parts Advisors are responsible for keeping our workshops well-stocked with the right parts to maintain our vehicles whilst also updating customers in relation to their vehicle journey through every stage of the process. If you’ve worked in a retail environment before and have experience managing stock, you’ll already have some of the traits of a successful Parts Advisor. You’ll need to be comfortable using computers, but don’t worry – we’ll provide all the training you’ll need to use our systems.
Day-to-day duties:
- Identifying parts required for a vehicle
- Ordering parts from internal and external sources
- Picking and packing parts
- Communicating with the workshop
- Providing a quick and accurate service to our customers
- Invoicing
- Reviewing digital communications for customers
- Stock management
Essential skills:
- Keen to learn, with a can-do attitude
- The ability to work independently, but also as part of a team working towards the same goals
- A great communicator – friendly, clear and concise
- Enjoy working with your customers
- Happy using computers, although we’ll provide training on all the systems you’ll need
Our Culture:
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Parts Advisor employer: Arnold Clark Automobiles ltd
Contact Detail:
Arnold Clark Automobiles ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Arnold Clark. Understand their values and culture, and think about how your skills align with what they’re looking for. This will help you stand out as someone who’s genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and stock management. Think of examples from your past experiences that showcase your skills. We want you to feel confident when you walk into that interview!
✨Tip Number 3
Show off your communication skills! During the interview, be friendly and clear in your responses. Remember, as a Parts Advisor, you’ll need to communicate effectively with both customers and the workshop team, so let your personality shine through.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings there, so keep checking back for new opportunities. We can’t wait to see your application!
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any customer service experience you have in your application. We love candidates who can communicate clearly and are friendly, as these traits are key for a Parts Advisor.
Emphasise Your Willingness to Learn: Since we provide comprehensive training, it’s important to show us that you’re keen to learn and have a can-do attitude. Mention any past experiences where you’ve picked up new skills quickly!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your application reflects that – no need for fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Arnold Clark Automobiles ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what a Parts Advisor does. Familiarise yourself with the day-to-day duties like ordering parts and communicating with customers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since customer service is key for this position, think of examples from your past experiences where you've excelled in this area. Be ready to discuss how you’ve handled customer queries or resolved issues, as this will demonstrate your suitability for the role.
✨Emphasise Your Willingness to Learn
The job description mentions that no previous parts experience is necessary, so highlight your eagerness to learn. Share instances where you've quickly picked up new skills or adapted to new systems, which will reassure them that you can handle the training they'll provide.
✨Be Ready to Discuss Teamwork
As a Parts Advisor, you'll be part of a team working towards common goals. Prepare to talk about your experiences working in teams, how you contribute to group success, and how you communicate effectively with colleagues. This will show that you’re a team player who fits into their culture.
