Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create outstanding customer experiences and support the sales team in a dynamic showroom.
- Company: Join Arnold Clark, a diverse and inclusive workplace that values collaboration.
- Benefits: Enjoy 33 days' holiday, generous discounts, private healthcare, and a pension scheme.
- Why this job: Be part of a team that enhances customer journeys and helps them find their perfect vehicle.
- Qualifications: Confident communicator with a full UK driving licence and a positive attitude.
- Other info: Opportunities for training and progression into car sales await you!
The predicted salary is between 30000 - 42000 £ per year.
About the role
We are currently looking for Customer Service Executives to create an outstanding customer experience in our Renault/Dacia/Hyundai.
Why choose us?
- 33 days' holiday allowance with room to grow
- Generous retail discounts
- Private healthcare – Simplyhealth (GP 24/7, medical and dental treatments)
- Pension scheme
- Maternity and paternity packages
- Opportunities for training and progression
Hours
You will work a five-day week on a set rota that includes weekends – 38 hours per week.
Day-to-day duties:
- Preparing the showroom and cars for the day ahead
- Assisting with showroom presentation and advertising
- Supporting the Sales department and delivering an excellent customer experience
- Organising and accompanying customers on test drives
- Swotting up on our vehicles and manufacturers
- Learning about our products so you can help customers find the perfect fit
- Enhancing the customer journey from enquiry to delivery
Essential skills:
- Confident communicator who understands that a positive attitude gets great results
- Willingness to go the extra mile
- A full UK driving licence
- Working on your own initiative as well as in a team
- Eager to progress within this role to car sales
Our Culture
Arnold Clark is committed to creating a diverse and inclusive workplace. We celebrate collaboration, unique perspectives and multiple approaches. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.
Customer Service Executive in London employer: Arnold Clark Automobiles ltd
Contact Detail:
Arnold Clark Automobiles ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive in London
✨Tip Number 1
Get to know the company inside out! Research Arnold Clark, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for the role.
✨Tip Number 2
Practice your communication skills! As a Customer Service Executive, you'll need to be a confident communicator. Try role-playing with a friend or family member to nail down your responses and keep that positive attitude shining through.
✨Tip Number 3
Be ready to showcase your initiative! Think of examples where you've gone the extra mile in previous roles. This will help you stand out as someone who’s eager to enhance the customer journey from enquiry to delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and ready to dive into the world of Renault/Dacia/Hyundai.
We think you need these skills to ace Customer Service Executive in London
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you’re excited about creating outstanding experiences for our customers.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of how you've gone the extra mile in previous jobs – we love that!
Keep It Clear and Concise: We appreciate a straightforward approach. Keep your application clear and to the point, making it easy for us to see why you’d be a great fit for the Customer Service Executive role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Arnold Clark Automobiles ltd
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the vehicles and brands you'll be dealing with, like Renault, Dacia, and Hyundai. Familiarise yourself with their latest models and features so you can confidently discuss them during your chat.
✨Show Off Your People Skills
As a Customer Service Executive, communication is key! Prepare examples of how you've successfully handled customer queries or complaints in the past. This will demonstrate your ability to create an outstanding customer experience.
✨Emphasise Teamwork and Initiative
Be ready to talk about times when you’ve worked well in a team or taken the initiative on your own. Arnold Clark values collaboration, so showcasing your ability to work with others while also being proactive will set you apart.
✨Bring a Positive Attitude
A positive attitude can make all the difference in customer service. During the interview, let your enthusiasm shine through! Share stories that highlight your willingness to go the extra mile for customers, as this aligns perfectly with the company culture.
