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For Companies At a Glance
- Tasks: Create outstanding customer experiences and support the sales team in a dynamic showroom.
- Company: Join Arnold Clark, a diverse and inclusive workplace that values collaboration.
- Benefits: Enjoy 33 days holiday, generous discounts, private healthcare, and career progression opportunities.
- Why this job: Be part of a team that enhances customer journeys and drives sales success.
- Qualifications: Confident communicator with a full UK driving licence and a positive attitude.
- Other info: Work in a supportive environment with opportunities to grow into car sales.
The predicted salary is between 28800 - 43200 £ per year.
About the role
We’re currently looking for Customer Service Executives to create an outstanding customer experience in our Renault/Dacia/Hyundai.
Why choose us?
- 33 days’ holiday allowance with room to grow
- Generous retail discounts
- Private healthcare – Simplyhealth (GP 24/7, medical and dental treatments)
- Pension scheme
- Maternity and paternity packages
- Opportunities for training and progression
Hours
You’ll work a five-day week on a set rota that includes weekends – 38 hours per week.
Day-to-day duties
- Preparing the showroom and cars for the day ahead
- Assisting with showroom presentation and advertising
- Supporting the Sales department and delivering an excellent customer experience
- Organising and accompanying customers on test drives
- Swotting up on our vehicles and manufacturers
- Learning about our products so you can help customers find the perfect fit
- Enhancing the customer journey from enquiry to delivery
Essential skills
- Confident communicator who understands that a positive attitude gets great results
- Willingness to go the extra mile
- A full UK driving licence
- Working on your own initiative as well as in a team
- Eager to progress within this role to car sales
Our Culture
Arnold Clark is committed to creating a diverse and inclusive workplace. We celebrate collaboration, unique perspectives and multiple approaches. Our employees are at the heart of everything we do – diverse in our make‑up, united in our goals.
Customer Service Executive employer: Arnold Clark Automobiles ltd
Contact Detail:
Arnold Clark Automobiles ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive
✨Tip Number 1
Get to know the company inside out! Research Arnold Clark, their values, and the brands they represent. This will help you tailor your conversations and show that you're genuinely interested in creating an outstanding customer experience.
✨Tip Number 2
Practice your communication skills! As a Customer Service Executive, you'll need to be a confident communicator. Role-play with friends or family to get comfortable with handling different customer scenarios and questions.
✨Tip Number 3
Show your enthusiasm for cars! Brush up on your knowledge about Renault, Dacia, and Hyundai vehicles. Being able to discuss features and benefits will impress your interviewers and demonstrate your commitment to helping customers find the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the team at Arnold Clark.
We think you need these skills to ace Customer Service Executive
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and how you can contribute to our team.
Tailor Your Application: Make sure to tailor your application to the role of Customer Service Executive. Highlight your relevant experience and skills that match the job description, especially your communication skills and willingness to go the extra mile.
Keep It Clear and Concise: We appreciate clarity! Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read and understand your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Arnold Clark Automobiles ltd
✨Know Your Stuff
Before the interview, make sure you’ve done your homework on Renault, Dacia, and Hyundai. Familiarise yourself with their latest models and features. This will not only impress your interviewers but also help you answer questions confidently.
✨Show Off Your Communication Skills
As a Customer Service Executive, communication is key. Practice articulating your thoughts clearly and positively. You might even want to role-play common customer scenarios with a friend to get comfortable with handling different situations.
✨Demonstrate Your Team Spirit
Since teamwork is essential in this role, be ready to share examples of how you've successfully worked in a team before. Highlight any experiences where you went the extra mile to support your colleagues or enhance customer satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture or opportunities for progression. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
