At a Glance
- Tasks: Help keep our workshops stocked and update customers on their vehicle journey.
- Company: Join the dynamic team at Arnold Clark's new Derby Motorstore.
- Benefits: Earn up to £41,000 OTE with generous holiday and retail discounts.
- Other info: Enjoy training opportunities and a supportive work environment.
- Why this job: Be part of a diverse team that values your input and growth.
- Qualifications: Customer service skills and a can-do attitude are essential.
The predicted salary is between 30000 - 40000 £ per year.
We're looking for a Parts Advisor to work at our brand new Derby Motorstore. Do you have customer service skills and experience working with stock? Our Parts Advisors are responsible for keeping our workshops well-stocked with the right parts to maintain our vehicles whilst also updating customers in relation to their vehicle journey through every stage of the process. If you've worked in a retail environment before and have experience managing stock, you'll already have some of the traits of a successful Parts Advisor. You'll need to be comfortable using computers, but don't worry - we'll provide all the training you'll need to use our systems.
Key Responsibilities
- Identifying parts required for a vehicle
- Ordering parts from internal and external sources
- Picking and packing parts
- Communicating with the workshop
- Providing a quick and accurate service to our customers
- Invoicing
- Reviewing digital communications for customers
- Stock management
Qualifications & Skills
- Keen to learn, with a can-do attitude
- The ability to work independently, but also as part of a team working towards the same goals
- A great communicator - friendly, clear and concise
- Enjoy working with your customers
- Happy using computers, although we'll provide training on all the systems you'll need
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.
Benefits
- £41,000 OTE made up of a competitive hourly rate plus bonuses
- 33 days' holiday allowance with room to grow
- Generous retail discounts
- Private healthcare
- Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
- Discount on new and used vehicles
- Contributory pension scheme
- Pension scheme
- Maternity and paternity packages
- Opportunities for training and progression
- And much more…
Hours
Full time: Monday - Friday 8am - 5.30pm and alternate Saturdays 8am - 12pm.
Parts Advisor employer: Arnold Clark Automobiles Limited
At Arnold Clark, we pride ourselves on being an excellent employer, offering a vibrant work culture that values diversity and collaboration. Our Parts Advisors enjoy competitive pay with an OTE of £41,000, generous holiday allowances, and comprehensive benefits including private healthcare and opportunities for training and progression. Located in the new Derby Motorstore, you'll be part of a supportive team dedicated to delivering exceptional customer service while nurturing your professional growth.
Contact Details:
Arnold Clark Automobiles Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Arnold Clark. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Parts Advisor, you'll need to be clear and friendly when talking to customers and colleagues. Try role-playing common scenarios with a friend or family member to boost your confidence and get comfortable with the lingo.
✨Tip Number 3
Show off your stock management experience! If you've worked in retail before, think of specific examples where you successfully managed stock or helped customers find what they needed. These stories will make you stand out during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the Arnold Clark family. Good luck!
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've interacted with customers in the past and how you can bring that friendly, clear communication style to our team.
Demonstrate Your Stock Management Experience:If you've worked with stock before, let us know! Share specific examples of how you've managed inventory or ordered parts. This will show us you're ready to keep our workshops well-stocked and running smoothly.
Be Yourself in Your Application:We love unique perspectives, so don’t be afraid to let your personality shine through. Use a friendly tone and be concise, just like you would when chatting with a customer. It helps us get to know the real you!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Arnold Clark Automobiles Limited
✨Know Your Parts
Familiarise yourself with common vehicle parts and their functions. This will not only help you answer questions confidently but also show your genuine interest in the role. Brush up on any specific brands or models mentioned in the job description.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer. This will demonstrate your ability to communicate effectively and keep customers informed throughout their vehicle journey.
✨Emphasise Teamwork and Independence
Be ready to discuss how you can work both independently and as part of a team. Share instances where you collaborated with colleagues to achieve a common goal, as well as times when you successfully managed tasks on your own. This balance is key for a Parts Advisor.
✨Get Comfortable with Technology
While the company will provide training, showing that you're tech-savvy can give you an edge. Mention any experience you have with stock management systems or invoicing software. If you’re familiar with using computers in a retail environment, highlight that too!
