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For Companies At a Glance
- Tasks: Lead a busy rental branch, ensuring smooth operations and excellent customer experiences.
- Company: Join Arnold Clark, a diverse and inclusive workplace that values collaboration and unique perspectives.
- Benefits: Enjoy 33 days holiday, private healthcare, flexible leave, and generous retail discounts.
- Why this job: Be the motivating force behind a team while driving sales and developing your leadership skills.
- Qualifications: Previous managerial experience and strong communication skills are essential.
- Other info: Full-time role with opportunities for growth and development in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
We are recruiting for an enthusiastic Rental Manager based at our Heathrow Car and Van Rental branch. As a Rental Manager for Arnold Clark, you will be responsible for making sure everything at this busy branch runs smoothly, from overseeing fleet servicing to creating great experiences for our corporate clients. You will also be the cheerful motivating force behind your employees, helping them to maximise any opportunity to increase sales, developing their skills and dealing with the nitty gritty, such as rotas, recruitment and health and safety. This role would suit a fantastic communicator who can inspire, problem solve and be super organised.
Responsibilities
- Dealing with all customer requirements for servicing, repairs and changeovers in an efficient and courteous manner
- Actively seeking new business and making sure existing customers are delighted with our service
- Organising logistics, such as the timely delivery and collection of vehicles in accordance with SLAs
- Overseeing all payments and staff cover and making sure admin duties are efficiently carried out
- Increasing incremental sales and exceeding set targets
- Mentoring and training staff
- Overseeing fleet management, including servicing, MOTs and mileages
- Liaising with other departments to make sure the branch is running smoothly
- Visits to corporate customers, events and corporate hospitality
Requirements
- Very strong interpersonal and communication skills
- Previous managerial experience
- A high level of accuracy and the ability to multi-task
- High levels of organisation and leadership skills
- Forward planning and strategic thinking skills
- The ability to motivate and train staff
- A positive and proactive attitude
Company and culture
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.
Additional information
- Hours: Full time: Monday - Friday 8am - 5pm, weekends as required.
- Benefits: 33 days' holiday allowance with room to grow
- Private healthcare
- Generous retail discounts
- Flexible leave
- Maternity and paternity packages
- Access to training opportunities to grow and develop skills
- Discount on new and used vehicles
- Contributory pension scheme
Rental Branch Manager in Hatton employer: Arnold Clark Automobiles Limited
Contact Detail:
Arnold Clark Automobiles Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Branch Manager in Hatton
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Rental Branch Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company culture and values. At Arnold Clark, they value diversity and collaboration, so think about how your experiences align with their mission. Show them you’re not just a fit for the role, but for the team too!
✨Tip Number 3
Practice your communication skills! As a Rental Manager, you’ll need to inspire and motivate your team. Role-play common interview questions with a friend or family member to get comfortable articulating your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Arnold Clark family. Let’s get you that dream job!
We think you need these skills to ace Rental Branch Manager in Hatton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Rental Branch Manager role. Highlight your managerial experience, communication skills, and any relevant achievements that show you can inspire and lead a team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your enthusiasm for creating great customer experiences!
Show Off Your Organisational Skills: In your application, give examples of how you've successfully managed multiple tasks or projects. We want to see your ability to juggle responsibilities while keeping everything running smoothly, just like you would in our busy branch.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Arnold Clark!
How to prepare for a job interview at Arnold Clark Automobiles Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Rental Branch Manager. Familiarise yourself with fleet management, customer service expectations, and sales targets. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a potential manager, it's crucial to highlight your leadership experience. Prepare examples of how you've motivated teams, handled conflicts, or improved processes in previous roles. This will illustrate your ability to inspire and manage staff effectively.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle real-life situations. Think of scenarios related to customer complaints, staff management, or logistics challenges. Practising your responses will help you feel more confident during the interview.
✨Emphasise Your Communication Skills
Strong interpersonal skills are key for this role. Be ready to discuss how you've successfully communicated with clients and team members in the past. Use specific examples to show how your communication style has led to positive outcomes.
