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- Tasks: Help keep our workshops stocked with the right parts and update customers on their vehicle journey.
- Company: Join Arnold Clark, a diverse and inclusive workplace that values collaboration and unique perspectives.
- Benefits: Earn £41,000 OTE, enjoy 33 days holiday, and access private healthcare.
- Why this job: No experience needed; we provide training to help you succeed in a rewarding role.
- Qualifications: Customer service skills and stock management experience are a plus.
- Other info: Great opportunities for training, progression, and generous retail discounts.
The predicted salary is between 24600 - 24600 £ per year.
We're looking for a Parts Advisor to work at our Autoparts branch in Bilston. You don't need to have previous parts experience to apply, as we'll provide comprehensive training. Do you have customer service skills and experience working with stock? Our Parts Advisors are responsible for keeping our workshops well-stocked with the right parts to maintain our vehicles whilst also updating customers in relation to their vehicle journey through every stage of the process. If you've worked in a retail environment before and have experience managing stock, you'll already have some of the traits of a successful Parts Advisor. You'll need to be comfortable using computers, but don't worry - we'll provide all the training you'll need to use our systems.
Day-to-day duties
- Identifying parts required for a vehicle
- Ordering parts from internal and external sources
- Picking and packing parts
- Communicating with the workshop
- Providing a quick and accurate service to our customers
- Invoicing
- Reviewing digital communications for customers
Qualities and Skills
- Stock management
- Keen to learn, with a can-do attitude
- The ability to work independently, but also as part of a team working towards the same goals
- A great communicator – friendly, clear and concise
- Enjoy working with your customers
- Happy using computers, although we'll provide training on all the systems you'll need
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.
Benefits
- £41,000 OTE made up of a competitive hourly rate plus bonuses
- 33 days' holiday allowance with room to grow
- Generous retail discounts
- Private healthcare
- Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
- Pension scheme
- Contributory pension scheme
- Maternity and paternity packages
- Opportunities for training and progression
- And much more…
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Hours & Schedule
Full time: Monday – Friday 8am – 5:30pm and alternate Saturdays 8am – 12pm
Parts Advisor in Bilston employer: Arnold Clark Automobiles Limited
Contact Detail:
Arnold Clark Automobiles Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Bilston
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Arnold Clark. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being a Parts Advisor.
✨Tip Number 2
Practice your communication skills! As a Parts Advisor, you'll need to be clear and friendly when talking to customers. Try role-playing with a friend or family member to get comfortable explaining things like stock management and parts ordering.
✨Tip Number 3
Show off your can-do attitude! During interviews, share examples of how you've tackled challenges in previous jobs. Whether it’s managing stock in retail or providing excellent customer service, let them see your problem-solving skills in action.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Arnold Clark team and ready to dive into the training we offer.
We think you need these skills to ace Parts Advisor in Bilston
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any customer service experience you have in your application. We love candidates who can communicate clearly and concisely, so share examples of how you've helped customers in the past!
Emphasise Your Stock Management Experience: If you've worked with stock before, let us know! Even if it’s just from a retail job, mention how you managed inventory or kept things organised. It shows you're ready to keep our workshops well-stocked.
Be Open About Your Learning Attitude: We’re all about training here at StudySmarter, so don’t hesitate to express your eagerness to learn new systems and processes. A can-do attitude goes a long way in our team!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Arnold Clark Automobiles Limited
✨Know Your Parts
Even if you don't have previous parts experience, it’s a good idea to familiarise yourself with common vehicle parts and their functions. This will show your enthusiasm for the role and help you answer questions more confidently.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer. This will demonstrate that you have the right attitude for the role.
✨Be Ready to Talk Stock Management
Since stock management is a key part of the job, think about any relevant experiences you have in managing inventory. Be prepared to discuss how you’ve kept things organised and efficient in previous roles.
✨Embrace the Tech
While you’ll receive training on the systems used, showing a willingness to learn and adapt to new technology can set you apart. Mention any previous experience using computers or software, even if it’s just basic skills.