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- Tasks: Lead daily operations, manage staff rotas, and ensure excellent customer service.
- Company: Join Arnold Clark, a diverse and inclusive workplace committed to employee growth and community impact.
- Benefits: Enjoy 33 days' annual leave, flexible hours, generous discounts, private healthcare, and a workplace pension.
- Why this job: Be part of a dynamic team where your organisational skills and leadership can shine.
- Qualifications: Must have great communication skills, a full UK driving licence, and the ability to motivate others.
- Other info: Flexible hours required during busy periods; perfect for those who thrive in fast-paced environments.
The predicted salary is between 24000 - 36000 £ per year.
We offer:
- 33 days' annual leave
- Flexible leave
- Generous employee discounts
- Private healthcare
- Workplace pension
- ...and much more
Hours: Full time: Monday - Thursday 8am - 5.30pm, Friday 8am - 4.30pm and alternate Saturdays 8am - 12pm
About the role: As a Valet Supervisor, you'll play a key role in the everyday smooth running of our busy branch. From supporting the branch manager to making sure that deliveries and collections are made successfully to organising the staff rota and ordering materials, you'll help to run the show.
The ideal candidate will be highly organised, thrive within a dynamic, fast-paced environment and have the flexibility to work additional hours at busy times.
Day-to-day duties:
- Organising daily deliveries and collections as efficiently as possible
- Working with the branch manager to keep everything running smoothly
- Promoting great customer service throughout the branch
- Encouraging excellent communication between staff and management
- Carrying out regular stock control of valeting materials and ordering new stock as needed
- Liaising with internal and external organisations
- Ensuring valet bays are kept tidy and that staff follow health and safety regulations
- Organising staff rotas to ensure shifts are covered
Essential skills:
- Great communication skills and a friendly professional approach
- High levels of organisation and attention to detail
- Ability to work well on your own initiative and as part of a team
- The ability to motivate staff to reach targets
- Understanding of the importance of excellent customer service
- A full UK driving licence
- Flexibility to cover extra hours when required
Our Culture: Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark, visit our website.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Valet Supervisor employer: Arnold Clark
Contact Detail:
Arnold Clark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Valet Supervisor
✨Tip Number 1
Familiarise yourself with the BMW/MINI brand and its values. Understanding their customer service ethos and how they operate will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've successfully managed teams or projects in the past. Be ready to discuss specific situations where your leadership made a difference.
✨Tip Number 3
Demonstrate your flexibility and willingness to go the extra mile. Share instances where you've adapted to changing circumstances or taken on additional responsibilities, especially in fast-paced environments.
✨Tip Number 4
Prepare to discuss your approach to customer service. Think of examples where you've gone above and beyond to ensure customer satisfaction, as this is crucial for the Valet Supervisor role.
We think you need these skills to ace Valet Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Valet Supervisor role. Emphasise your organisational abilities, customer service experience, and any previous supervisory roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully managed teams or improved customer service in past positions.
Highlight Key Skills: In your application, focus on essential skills such as communication, organisation, and flexibility. Provide examples of how you've demonstrated these skills in previous jobs to make your application stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Arnold Clark
✨Show Your Organisational Skills
As a Valet Supervisor, you'll need to demonstrate your ability to organise daily deliveries and collections. Be prepared to discuss specific examples from your past experiences where you successfully managed schedules or resources.
✨Emphasise Customer Service
Highlight your understanding of excellent customer service during the interview. Share instances where you went above and beyond to ensure customer satisfaction, as this role heavily relies on promoting great service throughout the branch.
✨Demonstrate Flexibility
Since the job requires flexibility in working hours, be ready to discuss your availability and willingness to cover extra shifts when needed. This shows that you're adaptable and committed to supporting the team.
✨Prepare for Team Dynamics
The role involves motivating staff and ensuring effective communication. Think of examples where you've successfully worked within a team or led a group, and be ready to share how you can foster a positive work environment.
