At a Glance
- Tasks: Create outstanding customer experiences and help customers discover our exciting products.
- Company: Join a vibrant team at our Vauxhall branch in Stoke on Trent.
- Benefits: Enjoy 33 days' holiday, generous retail discounts, and private healthcare.
- Why this job: Be part of a dynamic environment where you can make a real difference.
- Qualifications: Passion for customer service and excellent communication skills.
- Other info: Great opportunities for personal growth and development.
The predicted salary is between 28800 - 43200 £ per year.
We\’re currently looking for Customer Service Executives to create an outstanding customer experience in our Vauxhall branch in Stoke on Trent and help customers get excited about our products.
Why choose us?
- 33 days\’ holiday allowance with room to grow
- Generous retail discounts
- Private healthcare
- Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental …
Customer Service Executive employer: Arnold Clark
Contact Detail:
Arnold Clark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive
✨Tip Number 1
Get to know the company inside out! Research our products and values so you can show genuine enthusiasm during your interview. We want to see that you’re excited about what we do!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. We love hearing real-life examples that showcase your problem-solving abilities.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional when you come in for your interview. We want to see that you take this opportunity seriously.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows us that you’re keen and professional, which is exactly what we’re looking for!
We think you need these skills to ace Customer Service Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Service Executive role. Highlight any previous customer service experience and how you’ve created outstanding customer experiences in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how you can help customers get excited about our products.
Showcase Your Communication Skills: As a Customer Service Executive, communication is key. Make sure your application is clear, concise, and free of errors. This will show us that you pay attention to detail and value effective communication.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Arnold Clark
✨Know the Products Inside Out
Before your interview, make sure you’re familiar with the products offered at the Vauxhall branch. This will not only show your enthusiasm but also help you answer questions about how you can enhance the customer experience.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Highlighting specific situations will demonstrate your ability to create outstanding customer experiences, which is key for this role.
✨Practice Common Interview Questions
Anticipate questions related to customer service scenarios, such as handling difficult customers or resolving complaints. Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about team dynamics, training opportunities, or how success is measured in the customer service department.