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For Companies At a Glance
- Tasks: Become a Product Genius, enhancing customer experiences and supporting the sales team.
- Company: Join Arnold Clark, a leading name in the motor vehicle industry, known for its commitment to diversity.
- Benefits: Enjoy 33 days holiday, retail discounts, private healthcare, and opportunities for training and progression.
- Why this job: This role offers a chance to grow in a supportive environment while making a real impact on customers.
- Qualifications: Confident communicators with a full UK driving licence and a passion for learning are encouraged to apply.
- Other info: Embrace a culture that values collaboration, unique perspectives, and career progression.
The predicted salary is between 24000 - 36000 £ per year.
We\’re currently looking for Customer Service Executives to create an outstanding customer experience in our KIA/Mercedes branch in Dundee.
Why choose us?
- 33 days\’ holiday allowance with room to grow
- Generous retail discounts
- Private healthcare
- Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
- Pension scheme
- Maternity and paternity pack…
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Customer Service Executive employer: Arnold Clark
Contact Detail:
Arnold Clark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive
✨Tip Number 1
Familiarise yourself with Arnold Clark's products and services. Understanding the vehicles they offer and their unique selling points will help you engage customers effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your communication skills during any interactions, whether in person or online. Practice active listening and be prepared to discuss how you can enhance the customer experience, as this is a key aspect of the Customer Service Executive role.
✨Tip Number 3
Emphasise your willingness to learn and grow within the company. Highlight any previous experiences where you've taken initiative or sought out training opportunities, as this aligns with Arnold Clark's value of progression.
✨Tip Number 4
Network with current employees or reach out to them on platforms like LinkedIn. Gaining insights from those already in the company can provide you with valuable information about the culture and expectations, making you a more informed candidate.
We think you need these skills to ace Customer Service Executive
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Arnold Clark is looking for in a Customer Service Executive. Highlight your relevant skills and experiences that align with their expectations.
Tailor Your CV: Customise your CV to reflect the skills mentioned in the job description, such as communication skills, customer service experience, and teamwork. Use specific examples to demonstrate how you've excelled in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Arnold Clark and how you can contribute to creating an outstanding customer experience.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Arnold Clark
✨Know the Products Inside Out
As a Customer Service Executive, you'll be expected to have a solid understanding of the vehicles and products offered. Make sure to research Arnold Clark's offerings and be prepared to discuss specific models and features during your interview.
✨Showcase Your Communication Skills
Since the role involves interacting with customers, demonstrate your communication skills in the interview. Practice clear and confident responses, and be ready to provide examples of how you've successfully handled customer interactions in the past.
✨Emphasise Teamwork and Initiative
Highlight your ability to work well in a team while also being proactive. Share experiences where you contributed to a team goal or took the initiative to improve a process, as this aligns with the collaborative culture at Arnold Clark.
✨Express Your Desire for Progression
Arnold Clark values progression, so make sure to express your eagerness to grow within the company. Discuss your career aspirations and how you see yourself moving into car sales, showing that you're committed to developing your skills and advancing your career.
