At a Glance
- Tasks: Engage customers, deliver exceptional service, and showcase our fashion brand.
- Company: Join ARNE, a trendy brand redefining retail in Liverpool ONE.
- Benefits: Enjoy 32 days holiday, generous discounts, and private healthcare.
- Other info: Temporary part-time role with excellent growth opportunities.
- Why this job: Be the face of ARNE and shape the future of retail.
- Qualifications: Passion for fashion and strong communication skills required.
The predicted salary is between 9.9 - 12.1 £ per hour.
Following the hugely successful launch of our flagship store in Liverpool ONE, we are seeking additional customer focused Sales Advisors to join our Retail Team on a temporary basis.
This role will play a key part in bringing our vision to life as we enter our peak trading period.
You'll be the face of ARNE, welcoming customers, sharing our story, and delivering the kind of service and experience which we believe has been missing from the Retail space.
If you're passionate about fashion, love delivering exceptional customer experiences, and want to be part of a brand that's redefining retail, this is your opportunity to make an impact and help shape the future of ARNE.
Whilst reporting directly to our Store Manager, you'll be the face of ARNE, engaging with customers in a passionate way.
Your role is crucial in helping customers discover our brand, understand our products, and ensure an exceptional shopping experience.
Please note this is a temporary part time role until 31st January 2027, working rotating shift patterns including weekdays, evenings and weekends.
Requirements
- Develop and implement creative visual merchandising concepts that align with brand guidelines and accelerate sales.
- Stay current on industry trends, competitor activities, and customer preferences to translate into store.
- Engage with customers to deliver exceptional service and support.
- Provide product knowledge and recommendations based on customer needs.
- Assist with order processing and track shipments.
- Manage customer enquiries and resolve issues efficiently.
- Collaborate with the team to meet sales targets and promote new promotions. Strong communication and interpersonal skills.
- Experience in retail or sales environment preferred.
- Proficient in using point-of-sale systems and handling transactions.
- Ability to work in a fast-paced environment and adapt to change.
- Good organisational skills and attention to detail.
- Passion for fashion and a commitment to customer satisfaction. We are proud to be recognised as a Medium sized Sunday Times Best Place to Work for 2024
- 32 Days Holiday (including Bank Holidays) + your Birthday off
- Holidays increasing up to 36 days with service
- Option to buy / sell holidays
- Generous staff discount & uniform allowance
- Annual and quarterly bonus schemes based on company performance
- Private Healthcare including Dental & Optical Plans after probation
- Health Cash Plan from day one
- Life assurance paying 5x annual salary from day one
- Discounted marketplace with money off/cash back from 100's of places
- Employee Assistance Programme
- Cycle to Work Scheme
- Tech Scheme
ARNE are an equal opportunities employer.
We believe that diverse people bring different skills and are committed to ensuring our business support the needs of potential colleagues from Ethnic Minority backgrounds and colleagues who may be disabled or neurodiverse.
We are committed creating a great place to work through diversity and inclusivity and we strongly encourage applications from candidates from all backgrounds to join our growing team.
customer focused Sales Advisors in West Kirby employer: Arne's Retail
Arne's Retail is an attractive employer due to its commitment to exceptional customer service and a collaborative team environment. Employees enjoy flexible working hours and the chance to engage directly with customers, making a meaningful impact on their shopping experience. The company's focus on professional growth and a passion for fashion creates a dynamic workplace culture.
StudySmarter Expert Advice🤫
We think this is how you could land customer focused Sales Advisors in West Kirby
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace customer focused Sales Advisors in West Kirby
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Arne's Retail:Don’t forget to personalise your application for Arne's Retail! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Arne's Retail
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Arne's Retail offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Arne's Retail and contribute positively during your temporary stint.
