At a Glance
- Tasks: Engage customers, deliver exceptional service, and promote our unique retail experience.
- Company: Join ARNE, a brand redefining retail with a focus on design and customer experience.
- Benefits: Enjoy 32 days holiday, generous staff discounts, and a fun work environment.
- Other info: Flexible hours and opportunities for growth in a dynamic retail setting.
- Why this job: Be part of a team shaping the future of retail while making meaningful connections.
- Qualifications: Strong communication skills and previous retail experience are essential.
The predicted salary is between 10 - 12 € per hour.
ARNE's retail vision is to redefine what shopping feels like. Every space we create embodies our ‘less is more' approach, understated yet elevated, blending minimal, high-quality products with a store environment that's anything but average. We're challenging the traditional retail model and setting a new standard where exceptional design, accessible pricing and meaningful customer experiences sit side by side. Following the hugely successful opening of our flagship store in Liverpool One, we're excited to continue our retail journey with our pop-up activation at the Trafford Centre. With that in mind, we're looking for passionate, customer focused individuals to join our temporary Retail Team to help bring this vision to life.
You'll be the face of ARNE, welcoming customers, sharing our story, and delivering the kind of service and experience which we believe has been missing from the Retail space. If you're passionate about fashion, enjoy delivering exceptional customer experiences, and want to be part of a brand that's redefining retail, this is your opportunity to make an impact and help shape the future of ARNE. Please note, this part time sales advisor position is a six-month fixed-term contract, with an immediate start date.
Responsibilities- Engage with customers to deliver exceptional in-store service throughout the full customer journey.
- Build rapport with customers whilst identifying customer needs and recommend suitable products based on product knowledge, best sellers and new arrivals in store.
- Confidently handle customer enquiries, complaints, and after-sales support to ensure satisfaction and loyalty.
- Stay informed on product launches, promotions, competitor activity, and retail trends to drive sales performance.
- Work collaboratively with the store team to achieve sales targets, promote key campaigns, and maintain high visual standards.
- Operate tills accurately and responsibly, processing purchases, refunds, and exchanges in line with store policy and procedures.
- Support loss prevention by remaining vigilant on the shop floor.
- Excellent communication and interpersonal skills, with the ability to build rapport and engage customers confidently.
- Previous experience in a retail or sales environment, with a strong understanding of excellent customer service.
- Competent in using point-of-sale systems, processing transactions accurately, and handling cash responsibly.
- Thrive in a fast-paced retail environment, adapt quickly to change, and manage multiple priorities.
- Strong organisational skills with a keen eye for detail, ensuring high standards across the store.
- Demonstrated commitment to delivering outstanding customer service and driving customer satisfaction.
- Flexible to work evenings, weekends, and peak periods.
- We are proud to be recognised as a Medium sized Sunday Times Best Place to Work for 2024.
- 32 Days Holiday (including Bank Holidays) + your Birthday off.
- Holidays increasing up to 36 days with service.
- Option to buy / sell holidays.
- Generous staff discount.
Sales Advisor (Part-Time) employer: Arne
ARNE is an exceptional employer that prioritises a vibrant work culture and employee growth, making it a standout choice for those seeking meaningful retail experiences. With a commitment to redefining shopping, employees enjoy generous benefits such as 32 days of holiday (including bank holidays), a birthday off, and the opportunity to buy or sell holidays, all while being part of a team that values outstanding customer service and collaboration. Join us at our Trafford Centre pop-up, where your passion for fashion and customer engagement can truly make an impact.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor (Part-Time)
✨Tip Number 1
Get to know ARNE's vibe! Before you step into that interview, dive into their brand story and values. Show us how your passion for fashion aligns with their vision of redefining retail.
✨Tip Number 2
Practice your customer engagement skills! Think about how you'd welcome a customer into the store and share ARNE's story. We want to see you shine in delivering that exceptional service they’re after.
✨Tip Number 3
Be ready to chat about your retail experience! Highlight times when you’ve gone above and beyond for customers. We love seeing candidates who can demonstrate their commitment to outstanding service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed by the team. Plus, it shows you’re serious about joining ARNE and being part of this exciting journey.
We think you need these skills to ace Sales Advisor (Part-Time)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for fashion and customer service shine through. We want to see how excited you are about redefining retail and creating meaningful experiences for customers.
Tailor Your CV:Make sure your CV highlights relevant experience in retail or sales. We love seeing how you've engaged with customers and delivered exceptional service in the past, so don’t hold back on those examples!
Be Authentic:In your cover letter, be yourself! Share your story and why you want to join ARNE. We appreciate genuine applicants who can connect with our vision and values, so let us know what makes you tick.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you one step closer to joining our team!
How to prepare for a job interview at Arne
✨Know the Brand Inside Out
Before your interview, make sure you dive deep into ARNE's vision and values. Understand their ‘less is more’ approach and how they redefine retail. This knowledge will help you connect with the interviewers and show that you're genuinely passionate about being part of their team.
✨Showcase Your Customer Service Skills
Prepare to share specific examples from your past experiences where you've delivered exceptional customer service. Think about times when you went above and beyond for a customer or handled a tricky situation. This will demonstrate your commitment to creating meaningful customer experiences, which is key for this role.
✨Be Ready to Discuss Trends
Stay informed about current retail trends and competitor activities. During the interview, be prepared to discuss how these trends could impact ARNE and suggest ideas on how to stay ahead. This shows that you’re proactive and have a genuine interest in the retail landscape.
✨Practice Your Communication Skills
Since excellent communication is crucial for this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend. This will help you feel more at ease and ensure you can engage with customers effectively, just like you would in the store.
