At a Glance
- Tasks: Engage customers and deliver exceptional service in a stylish retail environment.
- Company: ARNE, a brand redefining retail with a focus on design and customer experience.
- Benefits: Generous holiday allowance, staff discounts, bonuses, and private healthcare.
- Other info: Flexible hours, dynamic environment, and opportunities for growth.
- Why this job: Join a passionate team and help shape the future of retail while making an impact.
- Qualifications: Strong communication skills and previous retail experience preferred.
The predicted salary is between 10 - 12 £ per hour.
ARNE's retail vision is to redefine what shopping feels like. Every space we create embodies our ‘less is more' approach, understated yet elevated, blending minimal, high-quality products with a store environment that's anything but average. We're challenging the traditional retail model and setting a new standard where exceptional design, accessible pricing and meaningful customer experiences sit side by side. Following the hugely successful opening of our flagship store in Liverpool One, we're excited to continue our retail journey with our pop-up activation at the Trafford Centre. With that in mind, we're looking for passionate, customer focused individuals to join our temporary Retail Team to help bring this vision to life. You'll be the face of ARNE, welcoming customers, sharing our story, and delivering the kind of service and experience which we believe has been missing from the Retail space. If you're passionate about fashion, enjoy delivering exceptional customer experiences, and want to be part of a brand that's redefining retail, this is your opportunity to make an impact and help shape the future of ARNE. Please note, this part time sales advisor position is a six-month fixed-term contract, with an immediate start date.
Responsibilities
- Engage with customers to deliver exceptional in-store service throughout the full customer journey.
- Build rapport with customers whilst identifying customer needs and recommend suitable products based on product knowledge, best sellers and new arrivals in store.
- Confidently handle customer enquiries, complaints, and after-sales support to ensure satisfaction and loyalty.
- Stay informed on product launches, promotions, competitor activity, and retail trends to drive sales performance.
- Work collaboratively with the store team to achieve sales targets, promote key campaigns, and maintain high visual standards.
- Operate tills accurately and responsibly, processing purchases, refunds, and exchanges in line with store policy and procedures.
- Support loss prevention by remaining vigilant on the shop floor.
Essential Experience And Skills
- Excellent communication and interpersonal skills, with the ability to build rapport and engage customers confidently.
- Previous experience in a retail or sales environment, with a strong understanding of excellent customer service.
- Competent in using point-of-sale systems, processing transactions accurately, and handling cash responsibly.
- Thrive in a fast-paced retail environment, adapt quickly to change, and manage multiple priorities.
- Strong organisational skills with a keen eye for detail, ensuring high standards across the store.
- Demonstrated commitment to delivering outstanding customer service and driving customer satisfaction.
- Flexible to work evenings, weekends, and peak periods.
Benefits
- We are proud to be recognised as a Medium sized Sunday Times Best Place to Work for 2024.
- 32 Days Holiday (including Bank Holidays) + your Birthday off.
- Holidays increasing up to 36 days with service.
- Option to buy / sell holidays.
- Generous staff discount & uniform allowance.
- Annual and quarterly bonus schemes based on company performance.
- Private Healthcare including Dental & Optical Plans after probation.
- Health Cash Plan from day one.
- Life assurance paying 5x annual salary from day one.
- Discounted marketplace with money off/cash back from 100's of places.
- Employee Assistance Programme.
- Cycle to Work Scheme.
- Tech Scheme.
ARNE is an equal opportunities employer. We believe that diverse people bring different skills and are committed to ensuring our business support the needs of potential colleagues from Ethnic Minority backgrounds and colleagues who may be disabled or neurodiverse. We are committed creating a great place to work through diversity and inclusivity and we strongly encourage applications from candidates from all backgrounds to join our growing team.
Sales Advisor (Part-Time) in Manchester employer: Arne
ARNE is an exceptional employer that values its employees by fostering a vibrant work culture in Liverpool, where passion for customer service meets personal growth. With benefits such as 32 days of holiday, a generous staff discount, and a health cash plan from day one, we empower our team to thrive while redefining the retail experience together.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor (Part-Time) in Manchester
✨Tip Number 1
Get to know ARNE's vibe! Before you step into that interview, dive into their brand story and values. Show us how your passion for fashion aligns with their vision of redefining retail. It’ll make you stand out as someone who truly gets what they’re about!
✨Tip Number 2
Practice your customer engagement skills! Think about how you’d welcome a customer into the store and share your knowledge about products. We want to see you shine in delivering exceptional service, so role-play with a friend or family member to get comfortable.
✨Tip Number 3
Be ready to talk numbers! Familiarise yourself with sales targets and how you can contribute to achieving them. We love candidates who are proactive and can demonstrate how they’ve driven sales in previous roles, so come prepared with examples!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team. Don’t forget to highlight your flexibility and commitment to outstanding customer service – that’s what we’re all about!
We think you need these skills to ace Sales Advisor (Part-Time) in Manchester
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for fashion and customer service shine through. We want to see how excited you are about redefining retail and creating meaningful experiences for customers.
Tailor Your Experience:Make sure to highlight any previous retail or sales experience you have. We love seeing how you've engaged with customers and delivered exceptional service in the past, so don’t hold back on those examples!
Be Personable:Your application should reflect your personality! Use a friendly tone and be yourself. We’re looking for individuals who can build rapport with customers, so show us how you connect with people in your writing.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team at ARNE.
How to prepare for a job interview at Arne
✨Know the Brand Inside Out
Before your interview, take some time to really understand ARNE's vision and values. Familiarise yourself with their ‘less is more’ approach and how they blend minimal design with high-quality products. This knowledge will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role is all about delivering exceptional customer experiences, be ready to share specific examples from your past retail or sales experience. Think about times when you went above and beyond for a customer or successfully handled a complaint. This will demonstrate your commitment to outstanding service.
✨Be Prepared for Role-Playing Scenarios
In retail interviews, you might be asked to role-play a customer interaction. Practice how you would engage with a customer, identify their needs, and recommend products. This will not only help you feel more confident but also showcase your ability to build rapport and provide tailored service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about ARNE's future plans, how they measure success in customer service, or what a typical day looks like for a Sales Advisor. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.
