At a Glance
- Tasks: Lead the retail team, ensuring exceptional customer experiences and smooth daily operations.
- Company: ARNE, a forward-thinking brand redefining retail with a focus on design and customer experience.
- Benefits: 32 days holiday, generous discounts, bonuses, and a supportive work environment.
- Other info: Fixed-term contract with opportunities for growth in a diverse and inclusive workplace.
- Why this job: Join a passionate team and make a real impact in a unique retail space.
- Qualifications: Retail experience, strong communication skills, and a love for fashion.
The predicted salary is between 25000 - 30000 £ per year.
ARNE's retail vision is to redefine what shopping feels like. Every space we create embodies our ‘less is more' approach, understated yet elevated, blending minimal, high-quality products with a store environment that's anything but average. We're challenging the traditional retail model and setting a new standard where exceptional design, accessible pricing and meaningful customer experiences sit side by side. Following the hugely successful opening of our flagship store in Liverpool One, we're excited to continue our retail journey with our pop-up activation at the Trafford Centre. With that in mind, we're looking for passionate, customer focused individuals to join our temporary Retail Team to help bring this vision to life. You'll be the face of ARNE, welcoming customers, sharing our story, and delivering the kind of service and experience which we believe has been missing from the Retail space. If you're passionate about fashion, enjoy delivering exceptional customer experiences, and want to be part of a brand that's redefining retail, this is your opportunity to make an impact and help shape the future of ARNE.
Requirements
- Open and close the store, ensuring everything is secure and ready for trading each day
- Assist in managing daily operations, including stock management and visual merchandising
- Deliver exceptional customer service, engaging with customers to enhance their shopping experience
- Support the team in achieving sales goals and key performance indicators
- Help with training and mentoring new team members
- Act as a point of contact for shift-related issues in the absence of management
- Always maintain the cleanliness and presentation of the store
Essential Experience And Skills
- Previous experience in a retail environment, in a supervisory or keyholder role is essential
- Strong communication and interpersonal skills
- A keen interest in fashion and retail
- Ability to work flexible hours, including weekends and holidays
- Proactive attitude and ability to work independently
- Strong organisational skills and attention to detail
Benefits
- We are proud to be recognised as a Medium sized Sunday Times Best Place to Work for 2024
- 32 Days Holiday (including Bank Holidays) + your Birthday off
- Holidays increasing up to 36 days with service
- Generous staff discount & uniform allowance
- Annual and quarterly bonus schemes based on company performance
- Health Cash Plan from day one
- Life assurance paying 5x annual salary from day one
- Discounted marketplace with money off/cash back from 100's of places
- Employee Assistance Programme
- Cycle to Work Scheme
- Tech Scheme
ARNE are an equal opportunities employer. We believe that diverse people bring different skills and are committed to ensuring our business support the needs of potential colleagues from Ethnic Minority backgrounds and colleagues who may be disabled or neurodiverse. We are committed creating a great place to work through diversity and inclusivity and we strongly encourage applications from candidates from all backgrounds to join our growing team.
Floor Manager in Manchester employer: Arne
ARNE is an exceptional employer that prioritises a vibrant and inclusive work culture, offering employees the chance to be part of a transformative retail experience. With generous benefits such as 32 days of holiday, a health cash plan, and opportunities for personal growth, team members are empowered to thrive in a supportive environment. Located in the bustling Trafford Centre, ARNE provides a unique opportunity to engage with customers and shape the future of retail while enjoying a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager in Manchester
✨Tip Number 1
Get to know ARNE's vibe! Before your interview, dive into their brand story and values. This way, you can show how your passion for fashion aligns with their mission to redefine retail.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will help you shine during the interview and demonstrate your commitment to exceptional service.
✨Tip Number 3
Be ready to chat about teamwork! ARNE values collaboration, so come prepared with stories that highlight your ability to work well with others and support your team in achieving goals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on being part of the ARNE family right from the start!
We think you need these skills to ace Floor Manager in Manchester
Some tips for your application 🫡
Show Your Passion for Retail:When you're writing your application, let your love for fashion and retail shine through! We want to see how excited you are about redefining the shopping experience and how you can contribute to our vision at ARNE.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Floor Manager role. Highlight your previous retail experience, especially in supervisory roles, and showcase any relevant skills that align with what we’re looking for.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join the ARNE family!
How to prepare for a job interview at Arne
✨Know the Brand Inside Out
Before your interview, dive deep into ARNE's vision and values. Understand their 'less is more' approach and how they redefine retail. This knowledge will help you connect with the interviewers and show your genuine interest in being part of their journey.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about situations where you went above and beyond to enhance a customer's shopping experience. This will demonstrate that you align with ARNE's commitment to meaningful customer interactions.
✨Be Ready to Discuss Team Dynamics
As a Floor Manager, you'll be supporting and mentoring new team members. Be prepared to talk about your leadership style and how you foster a positive team environment. Share specific instances where you've successfully managed a team or resolved conflicts.
✨Dress the Part
Since ARNE is all about fashion, make sure your outfit reflects your personal style while also aligning with the brand's aesthetic. This not only shows your passion for fashion but also gives a glimpse of how you would represent the brand on the shop floor.
