At a Glance
- Tasks: Lead the retail team, ensuring exceptional customer experiences and smooth daily operations.
- Company: ARNE is redefining retail with a focus on minimalism and quality.
- Benefits: 32 days holiday, generous discounts, bonuses, and health plans from day one.
- Other info: Diverse and inclusive workplace committed to supporting all backgrounds.
- Why this job: Join a passionate team and shape the future of retail in an exciting environment.
- Qualifications: Retail experience in a supervisory role and a love for fashion.
The predicted salary is between 25000 - 30000 £ per year.
ARNE's retail vision is to redefine what shopping feels like. Every space we create embodies our ‘less is more’ approach, understated yet elevated, blending minimal, high-quality products with a store environment that’s anything but average. We’re challenging the traditional retail model and setting a new standard where exceptional design, accessible pricing and meaningful customer experiences sit side by side. Following the hugely successful opening of our flagship store in Liverpool One, we’re excited to continue our retail journey with our pop-up activation at the Trafford Centre. With that in mind, we’re looking for passionate, customer focused individuals to join our temporary Retail Team to help bring this vision to life.
You’ll be the face of ARNE, welcoming customers, sharing our story, and delivering the kind of service and experience which we believe has been missing from the Retail space. If you’re passionate about fashion, enjoy delivering exceptional customer experiences, and want to be part of a brand that’s redefining retail, this is your opportunity to make an impact and help shape the future of ARNE.
- Open and close the store, ensuring everything is secure and ready for trading each day.
- Assist in managing daily operations, including stock management and visual merchandising.
- Deliver exceptional customer service, engaging with customers to enhance their shopping experience.
- Support the team in achieving sales goals and key performance indicators.
- Help with training and mentoring new team members.
- Act as a point of contact for shift‑related issues in the absence of management.
- Always maintain the cleanliness and presentation of the store.
Please note, this role is fixed‑term contract.
Essential Experience and Skills- Previous experience in a retail environment, in a supervisory or keyholder role is essential.
- Strong communication and interpersonal skills.
- A keen interest in fashion and retail.
- Ability to work flexible hours, including weekends and holidays.
- Proactive attitude and ability to work independently.
- Strong organisational skills and attention to detail.
We are proud to be recognised as a Medium sized Sunday Times Best Place to Work for 2024.
- 32 Days Holiday (including Bank Holidays) + your Birthday off
- Holidays increasing up to 36 days with service
- Generous staff discount & uniform allowance
- Annual and quarterly bonus schemes based on company performance
- Health Cash Plan from day one
- Life assurance paying 5x annual salary from day one
- Discounted marketplace with money off/cash back from 100’s of places
- Employee Assistance Programme
- Cycle to Work Scheme
- Tech Scheme
ARNE are an equal opportunities employer. We believe that diverse people bring different skills and are committed to ensuring our business support the needs of potential colleagues from Ethnic Minority backgrounds and colleagues who may be disabled or neurodiverse. We are committed creating a great place to work through diversity and inclusivity and we strongly encourage applications from candidates from all backgrounds to join our growing team.
Floor Manager in Manchester employer: ARNE Ltd
ARNE is an exceptional employer that prioritises a vibrant and inclusive work culture, offering employees the chance to be part of a transformative retail experience. With generous benefits such as 32 days of holiday (increasing with service), a health cash plan, and a commitment to diversity, ARNE fosters an environment where team members can thrive and grow. Join us at our Trafford Centre pop-up, where your passion for fashion and customer service will help redefine the shopping experience.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager in Manchester
✨Tip Number 1
Get to know ARNE's vibe! Before your interview, dive into their brand story and values. This way, you can show how your passion for fashion aligns with their vision of redefining retail.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers. ARNE is all about exceptional experiences, so be ready to share your stories.
✨Tip Number 3
Dress the part! Since ARNE focuses on fashion, make sure your outfit reflects your personal style while also being professional. It’s a great way to show you understand their brand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Floor Manager in Manchester
Some tips for your application 🫡
Show Your Passion for Retail:When you're writing your application, let your love for fashion and retail shine through! We want to see how excited you are about redefining the shopping experience and how you can contribute to our vision at ARNE.
Tailor Your Experience:Make sure to highlight any previous retail or supervisory experience you have. We’re looking for individuals who can manage daily operations and deliver exceptional customer service, so be specific about your relevant skills and achievements!
Be Personable:Since you'll be the face of ARNE, it’s important to convey your strong communication and interpersonal skills in your application. Share examples of how you've engaged with customers and created memorable shopping experiences in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at ARNE Ltd
✨Know the Brand Inside Out
Before your interview, dive deep into ARNE's vision and values. Understand their ‘less is more’ approach and how they blend minimalism with high-quality products. This knowledge will help you connect your passion for fashion and retail to their mission during the conversation.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer experiences in previous roles. Think about specific situations where you went above and beyond to assist a customer. This will demonstrate your commitment to enhancing the shopping experience, which is key for ARNE.
✨Be Ready to Discuss Team Dynamics
As a Floor Manager, you'll be supporting and mentoring new team members. Be prepared to talk about your experience in training others and how you foster a positive team environment. Highlight any leadership roles you've had and how you’ve contributed to achieving sales goals.
✨Dress the Part
Since ARNE is all about fashion, make sure your outfit reflects your personal style while aligning with their brand ethos. Dressing well not only shows your interest in the role but also gives you confidence during the interview. Remember, first impressions count!
