At a Glance
- Tasks: Lead daily store operations and create exceptional customer experiences.
- Company: Join ARNE, a brand redefining retail with a focus on design and quality.
- Benefits: Enjoy 32 days holiday, generous discounts, and bonus schemes.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make an impact in a dynamic environment while shaping the future of retail.
- Qualifications: Proven retail management experience and strong leadership skills.
The predicted salary is between 24750 - 30250 £ per year.
Description
ARNE's retail vision is to redefine what shopping feels like.
Every space we create embodies our ‘less is more’ approach, understated yet elevated, blending minimal, high-quality products with a store environment that’s anything but average.
We’re challenging the traditional retail model and setting a new standard where exceptional design, accessible pricing and meaningful customer experiences sit side by side.
Following the incredible success of our flagship store at Liverpool ONE, we’re continuing our exciting retail journey with the launch of a brand-new pop up store in Lakeside Shopping Centre.
As part of this, we are looking for an ambitious and driven Store Manager to join our team on a fixed term contract basis and play a key role in bringing the ARNE experience to life in our new location.
Reporting to our Area Manager you’ll be responsible for overseeing the daily operations of the store, driving an exceptional customer experience, leading a high performing team and achieving financial and operational targets.
You will play a vital role in driving sales and engaging customers with our products.
If you’re passionate about fashion, love delivering exceptional customer experiences, and want to be part of a brand that’s redefining retail, this is your opportunity to make an impact and help shape the future of ARNE.
Requirements
- Oversee the daily operations of the store, including team schedules, inventory control, and customer service.
- Drive sales performance and achieve store targets through effective merchandising and promotional strategies.
- Lead, motivate, and develop a high-performing team, ensuring a positive working environment.
- Ensure exceptional customer service levels are maintained at all times, addressing customer queries and complaints promptly.
- Maintain store standards, including visual merchandising, cleanliness, and efficient stock management.
- Monitor and analyse sales performance and customer feedback to identify opportunities for improvement.
- Conduct regular staff meetings and training sessions to promote a strong customer service ethos.
- Collaborate with the Head Office to implement company policies and procedures, ensuring compliance.
- Foster a culture of teamwork and open communication within the store team.
- Any other ad hoc duties as required
Essential Experience and Skills
- Proven experience as a Store Manager within the retail industry.
- Strong leadership skills with the ability to motivate and develop a team.
- Excellent customer service and communication skills.
- Strong analytical and problem-solving abilities.
- Ability to work in a fast-paced environment and handle multiple tasks effectively.
- A passion for fashion with an excellent understanding of current industry trends.
- Availability to work flexible hours, including weekends and bank holidays.
Benefits
- We are proud to be recognised as a Medium sized Sunday Times Best Place to Work two years in a row.
- 32 Days Holiday (including Bank Holidays) + your Birthday off
- Holidays increasing up to 36 days with service
- Generous staff discount & uniform allowance
- Annual and quarterly bonus schemes based on company performance
- Life assurance paying 5x annual salary from day one
- Discounted marketplace with money off/cash back from 100’s of places
- Employee Assistance Programme
- Cycle to Work Scheme
- Tech Scheme
ARNE are an equal opportunities employer.
We believe that diverse people bring different skills and are committed to ensuring our business support the needs of potential colleagues from Ethnic Minority backgrounds and colleagues who may be disabled or neurodiverse.
We are committed creating a great place to work through diversity and inclusivity and we strongly encourage applications from candidates from all backgrounds to join our growing team.
Store Manager (Lakeside) in West Thurrock employer: Arne Clo
ARNE is an exceptional employer, offering a vibrant work culture in Birchwood Park, where creativity and collaboration thrive. With generous benefits such as 32 days of holiday, private healthcare, and a commitment to employee growth, ARNE fosters an inclusive environment that values diverse perspectives. Join us on our exciting journey as we expand our brand and make a meaningful impact in the apparel and footwear industry.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager (Lakeside) in West Thurrock
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Arne Clo, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Arne Clo!
We think you need these skills to ace Store Manager (Lakeside) in West Thurrock
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Arne Clo, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Arne Clo and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Arne Clo that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Arne Clo
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
