At a Glance
- Tasks: Engage customers, deliver exceptional service, and promote our stylish products.
- Company: Join ARNE, a brand redefining retail with a focus on design and customer experience.
- Benefits: Enjoy 32 days holiday, generous discounts, and a supportive work environment.
- Other info: Flexible hours and a commitment to diversity make this a great workplace.
- Why this job: Be the face of a brand that values creativity and customer connection.
- Qualifications: Strong communication skills and previous retail experience are essential.
The predicted salary is between 18900 - 23100 £ per year.
Description
ARNE's retail vision is to redefine what shopping feels like. Every space we create embodies our ‘less is more’ approach, understated yet elevated, blending minimal, high-quality products with a store environment that’s anything but average. We’re challenging the traditional retail model and setting a new standard where exceptional design, accessible pricing and meaningful customer experiences sit side by side.
Following the incredible success of our flagship store at Liverpool ONE, we’re continuing our exciting retail journey with the launch of a brand-new pop up store in Lakeside Shopping Centre.
We are therefore looking for passionate, customer focused individuals to join our team on a fixed term contract basis.
You’ll be the face of ARNE, welcoming customers, sharing our story, and delivering exceptional customer service! If you’re passionate about fashion, enjoy delivering excellent customer experiences, and want to be part of a brand that’s redefining retail, this is your opportunity to make an impact and help shape the future of ARNE.
Requirements
- Engage with customers to deliver exceptional in-store service throughout the full customer journey.
- Build rapport with customers whilst identifying customer needs and recommend suitable products based on product knowledge, best sellers and new arrivals in store.
- Confidently handle customer enquiries, complaints, and after-sales support to ensure satisfaction and loyalty.
- Stay informed on product launches, promotions, competitor activity, and retail trends to drive sales performance.
- Work collaboratively with the store team to achieve sales targets, promote key campaigns, and maintain high visual standards.
- Operate tills accurately and responsibly, processing purchases, refunds, and exchanges in line with store policy and procedures
- Support loss prevention by remaining vigilant on the shop floor.
Essential Experience and Skills
- Excellent communication and interpersonal skills, with the ability to build rapport and engage customers confidently.
- Previous experience in a retail or sales environment, with a strong understanding of excellent customer service.
- Competent in using point-of-sale systems, processing transactions accurately, and handling cash responsibly.
- Thrive in a fast-paced retail environment, adapt quickly to change, and manage multiple priorities.
- Strong organisational skills with a keen eye for detail, ensuring high standards across the store.
- Demonstrated commitment to delivering outstanding customer service and driving customer satisfaction.
- Flexible to work evenings, weekends, and peak periods
Benefits
- We are proud to be recognised as a Medium sized Sunday Times Best Place two years in a row!
- 32 Days Holiday (including Bank Holidays) + your Birthday off
- Holidays increasing up to 36 days with service
- Generous staff discount & uniform allowance
- Bonus schemes based on company performance
- Health Cash Plan from day one
- Life assurance paying 5x annual salary from day one
- Discounted marketplace with money off/cash back from 100’s of places
- Employee Assistance Programme
- Cycle to Work Scheme
- Tech Scheme
ARNE are an equal opportunities employer. We believe that diverse people bring different skills and are committed to ensuring our business support the needs of potential colleagues from Ethnic Minority backgrounds and colleagues who may be disabled or neurodiverse. We are committed creating a great place to work through diversity and inclusivity and we strongly encourage applications from candidates from all backgrounds to join our growing team.
Sales Advisor (Lakeside) in West Thurrock employer: Arne Clo
ARNE is an exceptional employer, offering a vibrant work culture in Birchwood Park, where creativity and collaboration thrive. With generous benefits such as 32 days of holiday, private healthcare, and a commitment to employee growth, ARNE fosters an inclusive environment that values diverse perspectives. Join us on our exciting journey as we expand our brand and make a meaningful impact in the apparel and footwear industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor (Lakeside) in West Thurrock
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Sales Advisor (Lakeside) in West Thurrock
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Arne Clo:Don’t forget to personalise your application for Arne Clo! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Arne Clo
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Arne Clo offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Arne Clo and contribute positively during your temporary stint.
