At a Glance
- Tasks: Engage customers, deliver exceptional service, and promote our unique retail experience.
- Company: ARNE, a forward-thinking brand redefining the retail landscape.
- Benefits: Generous holiday allowance, staff discounts, bonuses, and private healthcare.
- Other info: Flexible hours, dynamic environment, and opportunities for growth.
- Why this job: Join a passionate team and help shape the future of retail with ARNE.
- Qualifications: Strong communication skills and previous retail experience preferred.
The predicted salary is between 12 - 15 € per hour.
ARNE's retail vision is to redefine what shopping feels like. Every space we create embodies our ‘less is more’ approach, understated yet elevated, blending minimal, high-quality products with a store environment that’s anything but average. We’re challenging the traditional retail model and setting a new standard where exceptional design, accessible pricing and meaningful customer experiences sit side by side. Following the hugely successful opening of our flagship store in Liverpool One, we’re excited to continue our retail journey with our pop-up activation at the Trafford Centre.
With that in mind, we’re looking for passionate, customer focused individuals to join our temporary Retail Team to help bring this vision to life. You’ll be the face of ARNE, welcoming customers, sharing our story, and delivering the kind of service and experience which we believe has been missing from the Retail space. If you’re passionate about fashion, enjoy delivering exceptional customer experiences, and want to be part of a brand that’s redefining retail, this is your opportunity to make an impact and help shape the future of ARNE. Please note, this part time sales advisor position is a six-month fixed-term contract, with an immediate start date.
Requirements
- Engage with customers to deliver exceptional in-store service throughout the full customer journey.
- Build rapport with customers whilst identifying customer needs and recommend suitable products based on product knowledge, best sellers and new arrivals in store.
- Confidently handle customer enquiries, complaints, and after-sales support to ensure satisfaction and loyalty.
- Stay informed on product launches, promotions, competitor activity, and retail trends to drive sales performance.
- Work collaboratively with the store team to achieve sales targets, promote key campaigns, and maintain high visual standards.
- Operate tills accurately and responsibly, processing purchases, refunds, and exchanges in line with store policy and procedures.
- Support loss prevention by remaining vigilant on the shop floor.
Essential Experience and Skills
- Excellent communication and interpersonal skills, with the ability to build rapport and engage customers confidently.
- Previous experience in a retail or sales environment, with a strong understanding of excellent customer service.
- Competent in using point-of-sale systems, processing transactions accurately, and handling cash responsibly.
- Thrive in a fast-paced retail environment, adapt quickly to change, and manage multiple priorities.
- Strong organisational skills with a keen eye for detail, ensuring high standards across the store.
- Demonstrated commitment to delivering outstanding customer service and driving customer satisfaction.
- Flexible to work evenings, weekends, and peak periods.
Benefits
- We are proud to be recognised as a Medium sized Sunday Times Best Place to Work for 2024.
- 32 Days Holiday (including Bank Holidays) + your Birthday off.
- Holidays increasing up to 36 days with service.
- Option to buy / sell holidays.
- Generous staff discount & uniform allowance.
- Annual and quarterly bonus schemes based on company performance.
- Private Healthcare including Dental & Optical Plans after probation.
- Health Cash Plan from day one.
- Life assurance paying 5x annual salary from day one.
- Discounted marketplace with money off/cash back from 100’s of places.
- Employee Assistance Programme.
- Cycle to Work Scheme.
- Tech Scheme.
ARNE are an equal opportunities employer. We believe that diverse people bring different skills and are committed to ensuring our business support the needs of potential colleagues from Ethnic Minority backgrounds and colleagues who may be disabled or neurodiverse. We are committed to creating a great place to work through diversity and inclusivity and we strongly encourage applications from candidates from all backgrounds to join our growing team.
Sales Advisor (Part-Time) in Manchester employer: Arne Clo
ARNE is an exceptional employer that prioritises a vibrant and inclusive work culture, offering part-time Sales Advisors the chance to be part of a revolutionary retail experience at the Trafford Centre. With generous benefits including up to 36 days of holiday, private healthcare, and a commitment to employee growth, ARNE fosters an environment where passionate individuals can thrive while delivering outstanding customer service. Join us in redefining retail and making a meaningful impact in a supportive team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor (Part-Time) in Manchester
✨Tip Number 1
Get to know ARNE's vibe! Before you step into that interview, dive into their brand story and values. This way, when you chat with them, you can show off your passion for their mission and how you can contribute to redefining retail.
✨Tip Number 2
Practice makes perfect! Role-play common customer scenarios with a mate. This will help you feel more confident in handling enquiries and complaints, which is key for delivering that exceptional customer experience they’re after.
✨Tip Number 3
Show off your product knowledge! Familiarise yourself with ARNE’s best sellers and new arrivals. When you can recommend products confidently, it’ll not only impress the interviewers but also demonstrate your commitment to providing top-notch service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team and making an impact in-store.
We think you need these skills to ace Sales Advisor (Part-Time) in Manchester
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for fashion and customer service shine through. We want to see how excited you are about redefining retail and creating exceptional experiences for our customers.
Tailor Your CV:Make sure your CV highlights relevant experience in retail or sales. We love seeing how you've engaged with customers and delivered outstanding service in the past, so don’t hold back on those examples!
Be Personable:In your cover letter, be yourself! We’re looking for individuals who can build rapport with customers, so let your personality come through. Share a little about why you want to join ARNE and how you can contribute to our vision.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team at ARNE!
How to prepare for a job interview at Arne Clo
✨Know the Brand Inside Out
Before your interview, make sure you understand ARNE's vision and values. Familiarise yourself with their ‘less is more’ approach and how they blend minimal design with high-quality products. This knowledge will help you connect with the brand during the interview and show your genuine interest.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about times when you built rapport with customers or handled complaints effectively. Being able to share these stories will demonstrate your ability to engage with customers and meet their needs.
✨Stay Updated on Retail Trends
Research current retail trends and competitor activities before your interview. Being informed about what's happening in the industry will not only impress your interviewers but also show that you're proactive and passionate about the retail space.
✨Practice Common Interview Questions
Anticipate questions related to teamwork, sales targets, and handling difficult situations. Practising your responses will help you feel more confident and articulate during the interview. Remember, it’s all about showcasing your adaptability and organisational skills in a fast-paced environment.
