At a Glance
- Tasks: Engage customers and deliver exceptional service in a stylish retail environment.
- Company: ARNE, a forward-thinking brand redefining the retail experience.
- Benefits: Generous holiday allowance, staff discounts, bonuses, and private healthcare.
- Other info: Exciting career growth opportunities in a diverse and inclusive workplace.
- Why this job: Join a passionate team and help shape the future of retail in Manchester.
- Qualifications: Retail experience and excellent communication skills are essential.
The predicted salary is between 20000 - 25000 £ per year.
ARNE's retail vision is to redefine what shopping feels like. Every space we create embodies our ‘less is more’ approach, understated yet elevated, blending minimal, high-quality products with a store environment that’s anything but average. We’re challenging the traditional retail model and setting a new standard where exceptional design, accessible pricing and meaningful customer experiences sit side by side. Following the incredible success of our flagship store at Liverpool ONE, we’re continuing our exciting retail journey with the launch of a brand-new store on New Cathedral Street in the heart of Manchester City Centre.
We are therefore looking for passionate, customer focused individuals to register your interest in joining our Retail Team to help bring this vision to life. You’ll be the face of ARNE, welcoming customers, sharing our story, and delivering the kind of service and experience which we believe has been missing from the Retail space. If you’re passionate about fashion, enjoy delivering exceptional customer experiences, and want to be part of a brand that’s redefining retail, this is your opportunity to make an impact and help shape the future of ARNE. Please note, we are planning to open the store in Summer 2026. At this stage, we are inviting candidates to register their interest, and we aim to be in touch with the shortlisted candidates by the end of July to invite you to attend one of our recruitment days.
Requirements
- Engage with customers to deliver exceptional in-store service throughout the full customer journey.
- Build rapport with customers whilst identifying customer needs and recommend suitable products based on product knowledge, best sellers and new arrivals in store.
- Confidently handle customer enquiries, complaints, and after-sales support to ensure satisfaction and loyalty.
- Stay informed on product launches, promotions, competitor activity, and retail trends to drive sales performance.
- Work collaboratively with the store team to achieve sales targets, promote key campaigns, and maintain high visual standards.
- Operate tills accurately and responsibly, processing purchases, refunds, and exchanges in line with store policy and procedures.
- Support loss prevention by remaining vigilant on the shop floor.
Essential Experience and Skills
- Excellent communication and interpersonal skills, with the ability to build rapport and engage customers confidently.
- Previous experience in a retail or sales environment, with a strong understanding of excellent customer service.
- Competent in using point-of-sale systems, processing transactions accurately, and handling cash responsibly.
- Thrive in a fast-paced retail environment, adapt quickly to change, and manage multiple priorities.
- Strong organisational skills with a keen eye for detail, ensuring high standards across the store.
- Demonstrated commitment to delivering outstanding customer service and driving customer satisfaction.
- Flexible to work evenings, weekends, and peak periods.
Benefits
- We are proud to be recognised as a Medium sized Sunday Times Best Place to Work for 2024.
- 32 Days Holiday (including Bank Holidays) + your Birthday off.
- Holidays increasing up to 36 days with service.
- Option to buy / sell holidays.
- Generous staff discount & uniform allowance.
- Annual and quarterly bonus schemes based on company performance.
- Private Healthcare including Dental & Optical Plans after probation.
- Health Cash Plan from day one.
- Life assurance paying 5x annual salary from day one.
- Discounted marketplace with money off/cash back from 100’s of places.
- Employee Assistance Programme.
- Cycle to Work Scheme.
- Tech Scheme.
ARNE are an equal opportunities employer. We believe that diverse people bring different skills and are committed to ensuring our business support the needs of potential colleagues from Ethnic Minority backgrounds and colleagues who may be disabled or neurodiverse. We are committed to creating a great place to work through diversity and inclusivity and we strongly encourage applications from candidates from all backgrounds to join our growing team.
Register Your Interest - Sales Advisor (New Cathedral Street) in Manchester employer: Arne Clo
ARNE is an exceptional employer that prioritises a vibrant and inclusive work culture, offering employees the chance to be part of a revolutionary retail experience in the heart of Manchester City Centre. With generous benefits such as up to 36 days of holiday, private healthcare, and a commitment to employee growth, ARNE fosters an environment where passionate individuals can thrive while delivering outstanding customer service. Join us in shaping the future of retail and enjoy a rewarding career with a company recognised as one of the Best Places to Work.
StudySmarter Expert Advice🤫
We think this is how you could land Register Your Interest - Sales Advisor (New Cathedral Street) in Manchester
✨Get Visible in Your Community
Retail hiring often happens locally, so don’t hesitate to stroll into shops like Arne Clo with your CV in hand. Engage with the staff—show them your enthusiasm and ask about any openings. It’s all about making a memorable impression, so don’t shy away from being friendly!
✨Join Retail Job Fairs
Local job fairs are a goldmine for entry-level retail positions. Keep an eye out for events in your area where Arne Clo might have a booth. This allows us to chat directly with hiring managers and get the inside scoop on what they're looking for!
✨Leverage Your Social Networks
Utilise social media platforms to let your friends and family know you're on the hunt for an entry-level retail gig. You’d be amazed at how many opportunities come from a simple post. Ask if anyone’s heard about openings at Arne Clo or similar spots—it’s all about tapping into your network!
✨Look for Seasonal Opportunities
Retail often ramps up staffing during holiday seasons, so keep an eye out for temporary positions. Get in touch with Arne Clo around times like Christmas or Black Friday. Applying for seasonal roles can sometimes lead to permanent positions if you impress!
We think you need these skills to ace Register Your Interest - Sales Advisor (New Cathedral Street) in Manchester
Some tips for your application 🫡
Show Your Customer Service Skills:In retail, it's all about the customer experience! Make sure your CV highlights any previous customer service roles or relevant experiences. Whether it's a part-time gig or volunteering, include instances where you’ve gone above and beyond for customers to showcase your people skills.
Keep It Clear and Concise:Retail hiring managers sift through tons of applications, so get straight to the point. Tailor your CV to include key information like your availability and any retail experience, but make it easy to read. Bullet points and a tidy layout can make all the difference for those first impressions!
Craft a Friendly Cover Letter:Since this is an entry-level position, let your enthusiasm shine through in your cover letter! Mention why you're excited about working at Arne Clo specifically—people love to see a genuine connection. Talk about your willingness to learn and how you're ready to take on the challenges of retail.
Research and Refer to Retail Trends:Showing knowledge of the retail industry can set you apart! Briefly mention some current retail trends or issues in your application to demonstrate your interest and understanding of the market. It’ll show that you’re not just any applicant but someone who genuinely cares about the brand and its customers.
How to prepare for a job interview at Arne Clo
✨Show Off Your Customer Service Skills
In the retail world, customer service is king! Get ready to share your experiences dealing with customers, whether it’s from previous jobs or volunteering. Think about examples where you handled tough situations or went the extra mile, as employers like Arne Clo want to see that you’ve got the people skills to keep their customers happy.
✨Know Your Products Inside Out
Before heading to your interview at Arne Clo, take a deep dive into their product range. If you have a particular brand or category you're passionate about, bring that enthusiasm to the conversation. Familiarising yourself with their values and bestsellers can really set you apart as someone who's not just looking for any job, but is genuinely interested in retail.
✨Dress the Part – Retail Style
For an entry-level role in retail, your appearance can say a lot about your understanding of the industry. Dress smart but relatable—think about what you'd wear on the shop floor. Showing that you understand the brand image of Arne Clo through your style can give you an edge right from the get-go.
✨Demonstrate Your Team Spirit
Retail is all about teamwork! Be prepared to discuss how you can contribute to a positive team environment at Arne Clo. Having stories that illustrate how you've worked well with others, whether in school projects or group activities, can showcase your collaborative spirit, which is crucial for an entry-level position.
