At a Glance
- Tasks: Lead the retail team, ensuring exceptional customer experiences and smooth daily operations.
- Company: ARNE, a forward-thinking brand redefining the retail experience.
- Benefits: Generous holiday allowance, staff discounts, bonuses, and health plans from day one.
- Other info: Fixed-term contract with opportunities for growth in a diverse and inclusive environment.
- Why this job: Join a passionate team and shape the future of retail with your love for fashion.
- Qualifications: Previous retail experience in a supervisory role and strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
ARNE's retail vision is to redefine what shopping feels like. Every space we create embodies our ‘less is more’ approach, understated yet elevated, blending minimal, high-quality products with a store environment that’s anything but average. We’re challenging the traditional retail model and setting a new standard where exceptional design, accessible pricing and meaningful customer experiences sit side by side. Following the hugely successful opening of our flagship store in Liverpool One, we’re excited to continue our retail journey with our pop-up activation at the Trafford Centre.
With that in mind, we’re looking for passionate, customer focused individuals to join our temporary Retail Team to help bring this vision to life. You’ll be the face of ARNE, welcoming customers, sharing our story, and delivering the kind of service and experience which we believe has been missing from the Retail space. If you’re passionate about fashion, enjoy delivering exceptional customer experiences, and want to be part of a brand that’s redefining retail, this is your opportunity to make an impact and help shape the future of ARNE.
Requirements
- Open and close the store, ensuring everything is secure and ready for trading each day.
- Assist in managing daily operations, including stock management and visual merchandising.
- Deliver exceptional customer service, engaging with customers to enhance their shopping experience.
- Support the team in achieving sales goals and key performance indicators.
- Help with training and mentoring new team members.
- Act as a point of contact for shift-related issues in the absence of management.
- Always maintain the cleanliness and presentation of the store.
Please note, this role is fixed-term contract.
Essential Experience and Skills
- Previous experience in a retail environment, in a supervisory or keyholder role is essential.
- Strong communication and interpersonal skills.
- A keen interest in fashion and retail.
- Ability to work flexible hours, including weekends and holidays.
- Proactive attitude and ability to work independently.
- Strong organisational skills and attention to detail.
Benefits
- We are proud to be recognised as a Medium sized Sunday Times Best Place to Work for 2024.
- 32 Days Holiday (including Bank Holidays) + your Birthday off, holidays increasing up to 36 days with service.
- Generous staff discount & uniform allowance.
- Annual and quarterly bonus schemes based on company performance.
- Health Cash Plan from day one.
- Life assurance paying 5x annual salary from day one.
- Discounted marketplace with money off/cash back from 100’s of places.
- Employee Assistance Programme.
- Cycle to Work Scheme.
- Tech Scheme.
ARNE are an equal opportunities employer. We believe that diverse people bring different skills and are committed to ensuring our business support the needs of potential colleagues from Ethnic Minority backgrounds and colleagues who may be disabled or neurodiverse. We are committed to creating a great place to work through diversity and inclusivity and we strongly encourage applications from candidates from all backgrounds to join our growing team.
Floor Manager in Manchester employer: Arne Clo
ARNE is an exceptional employer that prioritises a vibrant and inclusive work culture, offering employees the chance to be part of a transformative retail experience in the bustling Trafford Centre. With generous benefits such as up to 36 days of holiday, a health cash plan, and a commitment to employee growth through training and mentorship, ARNE fosters an environment where passion for fashion and customer service can thrive. Join us to not only redefine retail but also to develop your career in a supportive and dynamic team.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager in Manchester
✨Tip Number 1
Get to know ARNE's vibe! Before you step into that interview, dive deep into our brand story and values. Understanding our ‘less is more’ approach will help you connect with us and show how you can contribute to our vision.
✨Tip Number 2
Show off your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. We want to see that passion for delivering exceptional experiences shining through!
✨Tip Number 3
Be ready to chat about teamwork! We’re all about collaboration here at ARNE, so come prepared with stories that highlight your ability to support and mentor others. It’s all about creating a great atmosphere together!
✨Tip Number 4
Don’t forget to ask questions! Show us you’re genuinely interested in the role and the company. Whether it’s about our pop-up activation or how we maintain our store’s presentation, asking thoughtful questions can really set you apart.
We think you need these skills to ace Floor Manager in Manchester
Some tips for your application 🫡
Show Your Passion for Retail:When you're writing your application, let your love for fashion and retail shine through! We want to see how excited you are about redefining the shopping experience and how you can contribute to our vision at ARNE.
Tailor Your Experience:Make sure to highlight any previous retail or supervisory experience you've had. We’re looking for individuals who can manage daily operations and deliver exceptional customer service, so be specific about your relevant skills and achievements!
Be Personable:Since you'll be the face of ARNE, it’s important to convey your strong communication and interpersonal skills in your application. Share examples of how you've engaged with customers in the past and created memorable shopping experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Arne Clo
✨Know the Brand Inside Out
Before your interview, dive deep into ARNE's vision and values. Understand their ‘less is more’ approach and how they redefine retail. This knowledge will help you connect with the interviewers and show your genuine interest in being part of their journey.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you engaged with customers and enhanced their shopping experience. This is crucial for a Floor Manager role, so be ready to discuss specific situations.
✨Demonstrate Your Team Spirit
As a Floor Manager, you'll be supporting and mentoring new team members. Share instances where you've successfully worked in a team or trained others. Highlight your communication skills and how you can contribute to a positive team environment at ARNE.
✨Be Ready for Operational Questions
Expect questions about daily operations, stock management, and visual merchandising. Brush up on your organisational skills and be prepared to discuss how you would maintain store presentation and security. Showing that you can handle these responsibilities will set you apart.
