At a Glance
- Tasks: Open and close the store, manage daily operations, and deliver exceptional customer service.
- Company: ARNE, a brand redefining retail with a focus on design and customer experience.
- Benefits: Generous staff discount, 32 days holiday, and annual bonus schemes.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Join a passionate team and help shape the future of retail in a dynamic environment.
- Qualifications: Previous retail experience and strong communication skills are essential.
The predicted salary is between 9.9 - 12.1 £ per hour.
Description
ARNE's retail vision is to redefine what shopping feels like. Every space we create embodies our ‘less is more’ approach, understated yet elevated, blending minimal, high-quality products with a store environment that’s anything but average. We’re challenging the traditional retail model and setting a new standard where exceptional design, accessible pricing and meaningful customer experiences sit side by side.
With that in mind, we’re looking for passionate, customer focused individuals to join our Liverpool One Team to help bring this vision to life. You’ll be the face of ARNE, welcoming customers, sharing our story, and delivering the kind of service and experience which we believe has been missing from the Retail space.
If you’re passionate about fashion, enjoy delivering exceptional customer experiences, and want to be part of a brand that’s redefining retail, this is your opportunity to make an impact and help shape the future of ARNE.
Please note, this role is part time position, working 16 hours per week.
Requirements
- Open and close the store, ensuring everything is secure and ready for trading each day.
- Assist in managing daily operations, including stock management and visual merchandising.
- Deliver exceptional customer service, engaging with customers to enhance their shopping experience.
- Support the team in achieving sales goals and key performance indicators.
- Help with training and mentoring new team members.
- Always maintain the cleanliness and presentation of the store.
Essential Experience and Skills
- Previous experience in a retail environment, in a supervisory or keyholder role is essential.
- Strong communication and interpersonal skills.
- A keen interest in fashion and retail.
- Ability to work flexible hours, including weekends and holidays.
- Proactive attitude and ability to work independently.
- Strong organisational skills and attention to detail.
Benefits
- We are proud to be recognised as a Medium sized Sunday Times Best Place to Work for 2024
- 32 Days Holiday (including Bank Holidays) prorated based on part time working hours + your Birthday off
- Generous staff discount & uniform allowance
- Annual and quarterly bonus schemes based on company performance
- Health Cash Plan from day one
- Discounted marketplace with money off/cash back from 100’s of places
- Employee Assistance Programme
- Cycle to Work Scheme
ARNE are an equal opportunities employer. We believe that diverse people bring different skills and are committed to ensuring our business support the needs of potential colleagues from Ethnic Minority backgrounds and colleagues who may be disabled or neurodiverse. We are committed creating a great place to work through diversity and inclusivity and we strongly encourage applications from candidates from all backgrounds to join our growing team.
Key Holder (Liverpool One - Part time) Management Role employer: Arne Clo
ARNE is an exceptional employer, offering a vibrant work culture in Birchwood Park, where creativity and collaboration thrive. With generous benefits such as 32 days of holiday, private healthcare, and a commitment to employee growth, ARNE fosters an inclusive environment that values diverse perspectives. Join us on our exciting journey as we expand our brand and make a meaningful impact in the apparel and footwear industry.
StudySmarter Expert Advice🤫
We think this is how you could land Key Holder (Liverpool One - Part time) Management Role
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Arne Clo, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Key Holder (Liverpool One - Part time) Management Role
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Arne Clo that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Arne Clo will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Arne Clo and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Arne Clo
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Arne Clo, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Arne Clo!
