At a Glance
- Tasks: Engage customers and deliver exceptional service while promoting our unique retail experience.
- Company: Join ARNE, a brand redefining retail with a focus on design and customer experience.
- Benefits: Enjoy 32 days holiday, generous discounts, and private healthcare after probation.
- Other info: Flexible hours and a vibrant work environment with opportunities for growth.
- Why this job: Be part of a team that’s changing the retail game and making a real impact.
- Qualifications: Previous retail experience and excellent communication skills are essential.
The predicted salary is between 12 - 15 € per hour.
ARNE's retail vision is to redefine what shopping feels like. Every space we create embodies our ‘less is more’ approach, understated yet elevated, blending minimal, high-quality products with a store environment that’s anything but average. We’re challenging the traditional retail model and setting a new standard where exceptional design, accessible pricing and meaningful customer experiences sit side by side.
Following the hugely successful opening of our flagship store in Liverpool One, we’re excited to continue our retail journey with our pop-up activation at the Trafford Centre. With that in mind, we’re looking for passionate, customer-focused individuals to join our temporary Retail Team to help bring this vision to life. You’ll be the face of ARNE, welcoming customers, sharing our story, and delivering the kind of service and experience which we believe has been missing from the Retail space.
If you’re passionate about fashion, enjoy delivering exceptional customer experiences, and want to be part of a brand that’s redefining retail, this is your opportunity to make an impact and help shape the future of ARNE. Please note, this part-time sales advisor position is a six-month fixed-term contract, with an immediate start date.
- Engage with customers to deliver exceptional in-store service throughout the full customer journey.
- Build rapport with customers whilst identifying customer needs and recommend suitable products based on product knowledge, bestsellers and new arrivals in store.
- Confidently handle customer enquiries, complaints, and after-sales support to ensure satisfaction and loyalty.
- Stay informed on product launches, promotions, competitor activity, and retail trends to drive sales performance.
- Work collaboratively with the store team to achieve sales targets, promote key campaigns, and maintain high visual standards.
- Operate tills accurately and responsibly, processing purchases, refunds, and exchanges in line with store policy and procedures.
- Support loss prevention by remaining vigilant on the shop floor.
Essential Experience and Skills
- Excellent communication and interpersonal skills, with the ability to build rapport and engage customers confidently.
- Previous experience in a retail or sales environment, with a strong understanding of excellent customer service.
- Competent in using point-of-sale systems, processing transactions accurately, and handling cash responsibly.
- Thrive in a fast-paced retail environment, adapt quickly to change, and manage multiple priorities.
- Strong organisational skills with a keen eye for detail, ensuring high standards across the store.
- Demonstrated commitment to delivering outstanding customer service and driving customer satisfaction.
- Flexible to work evenings, weekends, and peak periods.
We are proud to be recognised as a Medium sized Sunday Times Best Place to Work for 2024. 32 Days Holiday (including Bank Holidays) + your Birthday off. Holidays increasing up to 36 days with service. Option to buy/sell holidays. Generous staff discount & uniform allowance. Annual and quarterly bonus schemes based on company performance. Private Healthcare including Dental & Optical Plans after probation. Health Cash Plan from day one. Life assurance paying 5x annual salary from day one. Discounted marketplace with money off/cash back from 100’s of places. Employee Assistance Programme. Cycle to Work Scheme. Tech Scheme.
ARNE are an equal opportunities employer. We believe that diverse people bring different skills and are committed to ensuring our business supports the needs of potential colleagues from Ethnic Minority backgrounds and colleagues who may be disabled or neurodiverse. We are committed to creating a great place to work through diversity and inclusivity and we strongly encourage applications from candidates from all backgrounds to join our growing team.
Sales Advisor (Part-Time) in Manchester employer: Arne Clo Ltd
ARNE is an exceptional employer that prioritises a vibrant and inclusive work culture, offering part-time Sales Advisors the chance to be part of a revolutionary retail experience at the Trafford Centre. With generous benefits including up to 36 days of holiday, private healthcare, and a commitment to employee growth through training and development, ARNE fosters an environment where passionate individuals can thrive while delivering outstanding customer service. Join us in redefining retail and making a meaningful impact in a supportive team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor (Part-Time) in Manchester
✨Tip Number 1
Get to know ARNE's vibe! Before you step into that interview, dive into their brand story and values. This way, you can show them you're not just another candidate, but someone who truly gets what they're about.
✨Tip Number 2
Practice your people skills! Since this role is all about delivering exceptional customer experiences, think of some scenarios where you’ve gone above and beyond for a customer. Share those stories during your chat!
✨Tip Number 3
Dress the part! Show up looking sharp and embodying the 'less is more' approach. It’s a great way to demonstrate your understanding of their aesthetic and commitment to the brand.
✨Tip Number 4
Don’t forget to ask questions! Show your enthusiasm by asking about their upcoming product launches or how they maintain high visual standards. It’ll make you stand out as someone genuinely interested in being part of the team.
We think you need these skills to ace Sales Advisor (Part-Time) in Manchester
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for fashion and customer service shine through. We want to see how excited you are about redefining retail and creating meaningful experiences for customers.
Tailor Your Application:Make sure to customise your application to reflect the values and vision of ARNE. Highlight any relevant experience in retail or sales, and how you can contribute to our mission of exceptional design and service.
Be Personable:We love a friendly vibe! Use a conversational tone in your application to show us your personality. Building rapport with customers is key, so let us see how you connect with people through your words.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team at ARNE.
How to prepare for a job interview at Arne Clo Ltd
✨Know the Brand Inside Out
Before your interview, take some time to really understand ARNE's vision and values. Familiarise yourself with their ‘less is more’ approach and how they blend minimal design with high-quality products. This knowledge will help you connect with the brand during your interview and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role focuses heavily on delivering exceptional customer experiences, be prepared to share specific examples from your past retail or sales experience. Think about times when you went above and beyond for a customer or successfully handled a complaint. This will demonstrate your commitment to outstanding service, which is key for ARNE.
✨Be Ready to Discuss Trends
Stay informed about current retail trends and competitor activities. During the interview, you might be asked how you would engage customers or promote new products. Showing that you can think critically about the retail landscape will set you apart as a candidate who can contribute to ARNE's success.
✨Demonstrate Team Spirit
ARNE values collaboration within their store teams, so be ready to discuss how you've worked effectively with others in previous roles. Share examples of how you’ve contributed to achieving sales targets or maintaining high visual standards. This will highlight your ability to work well in a team environment, which is essential for this position.
