Product Owner - Martech & Customer Data
Product Owner - Martech & Customer Data

Product Owner - Martech & Customer Data

Full-Time 48000 - 64000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the development of innovative marketing tech and customer data solutions.
  • Company: Join a dynamic team at Army Marketing, driving impactful projects.
  • Benefits: Competitive salary up to £80,000, full-time role with growth opportunities.
  • Why this job: Shape the future of customer engagement in a multi-channel environment.
  • Qualifications: Experience as a Product Owner in Martech or Customer Platforms is essential.
  • Other info: Collaborative culture with a focus on Agile delivery and stakeholder relationships.

The predicted salary is between 48000 - 64000 £ per year.

We're looking for an experienced Product Owner to take ownership of a complex Martech and Customer Data landscape within a large, multi-channel organisation operating at enterprise scale. This role sits at the intersection of marketing technology, customer platforms, data integration, and internal-facing digital products, working closely with marketing, customer services, technology, and external vendors.

What You'll Be Working On

  • Ownership of a Marketing & Customer Data product portfolio, including:
  • Customer Service platforms (e.g. Service Cloud‑style tooling)
  • Marketing automation, campaigns, and communications platforms
  • Customer Data Platform (CDP) with a 'golden customer record' approach
  • Loyalty, rewards, and customer engagement capabilities
  • Staff‑facing digital tools and internal apps
  • Oversight of multiple integrated systems, including third‑party vendors and specialist platforms
  • Driving roadmap definition across digital, apps, checkout, and martech, with martech becoming a major focus as you embed
  • Working with integration tooling (e.g. CPI‑style platforms) and API‑led architectures
  • Collaborating with a delivery team of developers, integration specialists, an Associate PO, and a Scrum Master
  • Acting as the bridge between marketing, customer service, technology, and data teams
  • Evaluating and shaping process change, not just feature delivery
  • Building strong stakeholder relationships and bringing structure to existing backlogs
  • What They're Looking For

    • Proven experience as a Product Owner in Martech, Data, or Customer Platforms
    • Strong understanding of customer data, CDPs, and integrated marketing ecosystems
    • Experience working with enterprise SaaS platforms and external vendors
    • Comfortable operating in complex, multi-system environments
    • Able to balance strategic roadmap thinking with hands‑on delivery
    • Confident working with marketing teams, technical teams, and senior stakeholders
    • Background in Agile delivery environments

    Nice to have

    • Experience with customer service platforms, loyalty/rewards systems, or CRM ecosystems
    • Exposure to integration platforms, APIs, or data‑heavy environments
    • Experience owning staff‑facing digital tools alongside customer products

    The process

    • Stage 1: 30‑minute informal conversation (CV walkthrough and role deep‑dive)
    • Stage 2: Values & strengths interview, plus a short task

    Salary Up to £80,000

    Seniority level Mid‑Senior level

    Employment type Full‑time

    Job function Marketing

    Industries Marketing Services

    Product Owner - Martech & Customer Data employer: Armymkt

    At Army Marketing, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Product Owner in our dynamic team, you will have the opportunity to shape the future of our Martech and Customer Data landscape while enjoying comprehensive benefits, professional development opportunities, and a supportive environment that values your contributions. Located within a large, multi-channel organisation, you will thrive in a role that not only challenges you but also empowers you to make a meaningful impact across various teams and projects.
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    Contact Detail:

    Armymkt Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Product Owner - Martech & Customer Data

    ✨Tip Number 1

    Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.

    ✨Tip Number 2

    Prepare for those interviews! Research the company and its products, especially in Martech and customer data. Show them you’re not just another candidate; you’re genuinely interested in what they do.

    ✨Tip Number 3

    Practice your pitch! Be ready to explain how your experience aligns with their needs, especially around customer platforms and data integration. Confidence is key!

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing familiar faces in our talent pool!

    We think you need these skills to ace Product Owner - Martech & Customer Data

    Product Ownership
    Martech Expertise
    Customer Data Platforms (CDP)
    Marketing Automation
    Data Integration
    API-led Architectures
    Agile Methodologies
    Stakeholder Management
    Enterprise SaaS Platforms
    Collaboration with Cross-Functional Teams
    Roadmap Definition
    Process Change Evaluation
    Experience with Customer Service Platforms
    Loyalty and Rewards Systems

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV speaks directly to the Product Owner role. Highlight your experience with Martech, customer data, and any relevant platforms you've worked with. We want to see how your background aligns with what we're looking for!

    Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your experience in Agile environments and working with cross-functional teams.

    Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to manage complex projects and drive results. We love numbers, so if you can quantify your successes, even better!

    Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!

    How to prepare for a job interview at Armymkt

    ✨Know Your Martech Inside Out

    Make sure you brush up on your knowledge of marketing technology and customer data platforms. Be ready to discuss specific tools you've used, how they integrate, and the impact they've had on previous projects. This will show that you’re not just familiar with the concepts but have hands-on experience.

    ✨Showcase Your Stakeholder Management Skills

    Prepare examples of how you've built strong relationships with various stakeholders in past roles. Think about times when you acted as a bridge between technical teams and marketing, and be ready to explain how you navigated any challenges. This is crucial for the role!

    ✨Demonstrate Agile Mindset

    Since the role requires experience in Agile environments, come prepared to discuss your approach to Agile methodologies. Share specific instances where you’ve successfully delivered features or managed backlogs in an Agile setting, highlighting your adaptability and focus on continuous improvement.

    ✨Prepare for Scenario-Based Questions

    Expect scenario-based questions that assess your problem-solving skills and strategic thinking. Think through potential challenges you might face in this role, such as integrating new systems or managing competing priorities, and outline how you would tackle them effectively.

    Product Owner - Martech & Customer Data
    Armymkt
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    • Product Owner - Martech & Customer Data

      Full-Time
      48000 - 64000 £ / year (est.)
    • A

      Armymkt

      50-100
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