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For Companies At a Glance
- Tasks: Lead the development of innovative marketing and customer data solutions in a dynamic environment.
- Company: Join a large, multi-channel organisation at the forefront of marketing technology.
- Benefits: Competitive salary up to ÂŁ80,000, full-time role with growth opportunities.
- Why this job: Make a real impact by bridging marketing and technology in a fast-paced setting.
- Qualifications: Experience as a Product Owner in Martech or Customer Platforms is essential.
- Other info: Collaborative team culture with a focus on Agile delivery and stakeholder engagement.
The predicted salary is between 48000 - 64000 ÂŁ per year.
We are looking for an experienced Product Owner to take ownership of a complex Martech and Customer Data landscape within a large, multi-channel organisation operating at enterprise scale. This role sits at the intersection of marketing technology, customer platforms, data integration, and internal-facing digital products, working closely with marketing, customer services, technology, and external vendors.
What You’ll Be Working On
- Ownership of a Marketing & Customer Data product portfolio, including:
- Customer Service platforms (e.g. Service Cloud‑style tooling)
- Marketing automation, campaigns, and communications platforms
- Customer Data Platform (CDP) with a 'golden customer record' approach
- Loyalty, rewards, and customer engagement capabilities
- Staff‑facing digital tools and internal apps
What They’re Looking For
- Proven experience as a Product Owner in Martech, Data, or Customer Platforms
- Strong understanding of customer data, CDPs, and integrated marketing ecosystems
- Experience working with enterprise SaaS platforms and external vendors
- Comfortable operating in complex, multi-system environments
- Able to balance strategic roadmap thinking with hands‑on delivery
- Confident working with marketing teams, technical teams, and senior stakeholders
- Background in Agile delivery environments
Nice to have
- Experience with customer service platforms, loyalty/rewards systems, or CRM ecosystems
- Exposure to integration platforms, APIs, or data‑heavy environments
- Experience owning staff‑facing digital tools alongside customer products
The process
- Stage 1: 30‑minute informal conversation (CV walkthrough and role deep‑dive)
- Stage 2: Values & strengths interview, plus a short task
Salary
Up to ÂŁ80,000
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Marketing
Industries
Marketing Services
RSG Plc is acting as an Employment Agency in relation to this vacancy.
Product Owner - Martech & Customer Data in London employer: Armymkt
Contact Detail:
Armymkt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Owner - Martech & Customer Data in London
✨Tip Number 1
Get to know the company inside out before your interview. Research their marketing strategies, customer engagement practices, and any recent projects they've launched. This will help you tailor your responses and show that you're genuinely interested in their work.
✨Tip Number 2
Practice your storytelling skills! Be ready to share specific examples of how you've successfully managed product portfolios or improved customer data processes in the past. Use the STAR method (Situation, Task, Action, Result) to keep it structured and impactful.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to get insights about the company culture and expectations. Plus, it might just give you a leg up in the hiring process!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Product Owner - Martech & Customer Data in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Product Owner role. Highlight your experience with Martech, customer data, and any relevant platforms you've worked with. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Don't forget to mention your experience in Agile environments and working with cross-functional teams.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to manage complex projects and drive results. We love numbers, so if you can quantify your successes, even better!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Armymkt
✨Know Your Martech Inside Out
Make sure you brush up on your knowledge of marketing technology and customer data platforms. Be ready to discuss specific tools you've used, how they integrate, and the impact they've had on customer engagement. This will show that you’re not just familiar with the concepts but have hands-on experience.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've built strong relationships with various stakeholders in previous roles. Highlight your ability to bridge gaps between marketing, tech, and customer service teams. This is crucial for a Product Owner, so make it clear that you can communicate effectively across departments.
✨Demonstrate Agile Mindset
Since the role involves working in Agile environments, be ready to discuss your experience with Agile methodologies. Share specific instances where you’ve adapted to changes quickly or led a team through a sprint. This will illustrate your ability to thrive in dynamic settings.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific challenges related to product ownership in a complex environment. Think about scenarios involving prioritising backlogs or managing conflicting stakeholder demands. Practising these responses will help you feel more confident during the interview.
