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- Tasks: Support fundraising efforts and engage with supporters to enhance their experience.
- Company: Join the Army Benevolent Fund, a charity dedicated to supporting soldiers and their families.
- Benefits: Starting salary of £32,929, pension contributions, and opportunities for career development.
- Other info: Collaborative team environment with opportunities to participate in exciting charity events.
- Why this job: Make a real difference in the lives of soldiers and their families while kickstarting your career.
- Qualifications: Strong communication skills and a passion for helping others; charity experience is a plus.
The predicted salary is between 32929 - 32929 £ per year.
The Army Benevolent Fund (ABF) is the Army’s national charity, supporting soldiers, veterans, and their immediate families in times of need. Founded in 1944, our purpose is to provide a lifetime of support to serving soldiers, former soldiers, and their families when they are in need, ensuring they can avoid hardship and enjoy independence and dignity. The Charity operates a regional structure across England, Scotland, Wales, and Northern Ireland, with its central office in London.
About the Role
We are looking for a self‑motivated individual, looking to begin their fundraising career with our Individual Giving and Legacies Team. This is a varied role, which will give the right candidate the opportunity to broaden their experience by working across a range of fundraising projects. Along with fundraising, a key aspect of this role is to be the first line of contact with ABF supporters, ensuring they have a positive experience when engaging with the Charity. This role is predominantly admin focused, but comes with opportunities to get involved in lots of different parts of fundraising, including high‑profile events in unique locations.
In the role you will:
- Be instrumental in generating income to support the Army family and help soldiers, former soldiers, and their families in their time of need.
- Ensure accuracy in supporter records and respond to supporter queries in a timely manner.
- Be part of a passionate, creative team.
We are committed to nurturing talent and supporting career development. We are a small team and like to work collaboratively, and we encourage every team member to bring creativity and personal flair to their role. The role is an entry level position and would suit someone with relevant transferable skills – some experience of the charity sector would be a bonus. We will recruit based on attitude and potential, as well as direct experience. We are looking for an individual who has strong communication skills, is highly organised with excellent attention to detail, a good team player with a collaborative approach, and, importantly, someone who enjoys building relationships.
What We Offer
The starting salary is £32,929 per annum. After a probationary period of 6 months, the successful candidate will benefit from the Charity’s full range of employment benefits including an income protection scheme and an employer contribution pension. There will also be opportunities to participate in key Charity events and activities with a TOIL scheme in place. This is a full‑time post for 35 hours per week, on a permanent contract based at the Charity’s Office in Victoria, London. (The Charity currently operates a minimum of 2 days in the office).
If you have any questions or would like to have an initial chat about the role, please contact the HR Team – hr@armybenevolentfund.org
The Army Benevolent Fund is an Equal Opportunities Employer. You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if you are offered employment. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support with visa applications.
Individual Giving & Supporter Care Assistant employer: Armybenevolentfund
Contact Detail:
Armybenevolentfund Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Individual Giving & Supporter Care Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the charity sector, especially those connected to the Army Benevolent Fund. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Show your passion for the cause! When you get the chance to speak with someone from ABF, let them know why supporting soldiers and their families matters to you. Authenticity goes a long way in making a memorable impression.
✨Tip Number 3
Be proactive! If you see an event or project related to ABF, don’t hesitate to volunteer or participate. It’s a great way to gain experience and demonstrate your commitment to the charity's mission.
✨Tip Number 4
Apply through our website! We love seeing applications that come directly from our site. It shows you're genuinely interested in being part of our team and helps us keep track of your application easily.
We think you need these skills to ace Individual Giving & Supporter Care Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Individual Giving & Supporter Care Assistant role. Highlight any relevant experience or skills that align with the job description, especially your communication skills and attention to detail.
Show Your Passion: Let us see your enthusiasm for the charity sector! Share any experiences that demonstrate your commitment to helping others, whether through volunteering or previous roles. We love candidates who are genuinely passionate about making a difference.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our official website! This ensures we receive all your details correctly and helps us keep track of your application. Plus, it’s the best way to show you’re serious about joining us at the Army Benevolent Fund.
How to prepare for a job interview at Armybenevolentfund
✨Know the Charity Inside Out
Before your interview, take some time to research the Army Benevolent Fund. Understand their mission, values, and the specific support they provide to soldiers and their families. This knowledge will not only impress the interviewers but also help you articulate how your skills align with their goals.
✨Showcase Your Communication Skills
As this role involves being the first point of contact for supporters, it's crucial to demonstrate your strong communication skills. Prepare examples of how you've effectively communicated in previous roles or experiences, especially in a team setting or when dealing with queries.
✨Highlight Your Organisational Skills
Since the position is admin-focused, be ready to discuss how you stay organised and manage your time effectively. Share specific tools or methods you use to keep track of tasks and ensure accuracy, as this will show that you can handle the responsibilities of the role.
✨Emphasise Your Team Spirit
The Army Benevolent Fund values collaboration, so be prepared to talk about your experiences working in teams. Share stories that highlight your ability to work well with others, contribute creatively, and build relationships, as these qualities are essential for success in this role.