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- Tasks: Take full ownership of Oracle Fusion Cloud service delivery and manage incidents effectively.
- Company: Join a leading consultancy with a focus on secure, innovative solutions.
- Benefits: Competitive day rate, hybrid work model, and potential for contract extension.
- Why this job: Lead in a dynamic environment and make a significant impact on critical services.
- Qualifications: Experience in ITIL, Oracle Fusion, and strong leadership in operational settings.
- Other info: Must have active DV clearance and thrive in regulated environments.
The predicted salary is between 60000 - 84000 £ per year.
Method Resourcing is working with a key consultancy partner who is looking for an experienced Service Delivery Manager to take full operational ownership of a secure, business-critical Oracle Fusion Cloud platform. This role sits within an Intelligent Client model and requires someone confident operating in highly regulated, security-sensitive environments.
Key Requirements
- End-to-end ownership of live service delivery aligned to ITIL (Incident, Problem, Change, Request, Knowledge, CSI)
- Strong operational oversight of Oracle Fusion (HCM, ERP, EPM)
- Proven leadership in managed services or live operational environments
- Experience leading P1 / P2 incidents, stabilisation and post-incident reviews
- Governance experience including SLAs, KPIs, service reporting and continuous improvement
- Supplier and stakeholder management, acting as the primary operational interface with Oracle and third-party vendors
- Comfortable working within secure environments – DV clearance is mandatory
Contract Details
- Location: Hybrid (London as required)
- Security Clearance: DV (must be active)
- IR35: Outside
- Duration: Initial contract with strong extension potential
- Rate: Competitive day rate – depending on experience
For more information or to apply, please send your CV to . RSG Plc is acting as an Employment Business in relation to this vacancy.
Senior Delivery manager employer: Army Marketing
Contact Detail:
Army Marketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Delivery manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Oracle or in similar roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by brushing up on ITIL practices and Oracle Fusion specifics. We recommend creating a cheat sheet of key terms and scenarios you might face, so you can impress them with your knowledge.
✨Tip Number 3
Showcase your leadership skills! Be ready to share examples of how you've managed incidents and improved service delivery in past roles. We want to see that you can take charge and drive results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Delivery manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Delivery Manager role. Highlight your experience with Oracle Fusion and ITIL, and don’t forget to showcase your leadership skills in managed services. We want to see how you’ve handled P1/P2 incidents and your governance experience!
Showcase Relevant Experience: When writing your application, focus on your operational oversight and any experience you have in secure environments. Mention your DV clearance if it's active, as it’s a must-have for this role. We love seeing candidates who understand the importance of security in service delivery.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your achievements and experiences. Remember, we’re looking for someone who can communicate effectively, so let that shine through in your writing!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. Make sure to include all relevant details and double-check for any typos. We’re excited to see your application and hopefully welcome you to the team!
How to prepare for a job interview at Army Marketing
✨Know Your ITIL Inside Out
Make sure you’re well-versed in ITIL principles, especially around Incident, Problem, Change, and Request Management. Be ready to discuss how you've applied these in past roles, particularly in high-pressure environments.
✨Showcase Your Oracle Fusion Experience
Prepare specific examples of your experience with Oracle Fusion, whether it’s HCM, ERP, or EPM. Highlight any challenges you faced and how you overcame them, as this will demonstrate your operational oversight skills.
✨Demonstrate Leadership in Crisis
Be prepared to talk about your experience leading P1/P2 incidents. Share a story that illustrates your ability to stabilise situations and conduct effective post-incident reviews, showcasing your leadership under pressure.
✨Engage with Stakeholder Management
Discuss your approach to supplier and stakeholder management. Bring examples of how you’ve acted as the primary operational interface with vendors, particularly Oracle, and how you’ve ensured SLAs and KPIs are met.
