At a Glance
- Tasks: Lead a passionate team in delivering exceptional café experiences at RAAF Base Edinburgh.
- Company: Join AAFCANS, a dedicated community supporting Defence personnel for over 100 years.
- Benefits: Enjoy a Monday to Friday schedule, free gym access, and food discounts.
- Other info: Role starts in January 2027; be part of a meaningful mission.
- Why this job: Make a positive impact while pursuing your passion for coffee and food.
- Qualifications: Three years of experience in café management with strong customer service skills.
The predicted salary is between 24300 - 29700 £ per year.
Join Our Team as a Venue Manager at RAAF Base Edinburgh. Are you a passionate and experienced Café Manager ready to lead and inspire a dedicated team? We're looking for someone with real passion for coffee and food with leadership abilities to deliver an outstanding customer experience. At AAFCANS we are more than a team, we’re partners in a community dedicated to making a difference in the lives of Defence personnel. Joining us means being part of a passionate company committed to delivering exceptional hospitality while making a positive impact.
What We Offer:
- Monday to Friday schedule, with no weekends or public holidays!
- Opportunity to lead an established team
- Modern, well-equipped facilities
- Excellent team benefits, including free gym access, food discounts, and more
Your Responsibilities:
- Oversee the day-to-day operations of the café and small kiosks, including ordering, stock control, and rostering
- Foster a positive team culture aligned with our brand values
- Manage labour and sales budgets effectively
- Identify opportunities to boost sales and enhance the customer experience
- Maintain high standards of quality, safety, and presentation in the café
You’ll Be Perfect for This Role If You Have:
- A passion for coffee, food and people
- At least three years of experience in a similar role
- Strong customer service and barista skills
- Excellent interpersonal communication and leadership abilities
Find your purpose and join us at AAFCANS, where passion and service meet to provide support for those serving our nation. Shortlisted candidates will be contacted directly. Please note this role commences in January 2027.
The Army & Air Force Canteen Service (AAFCANS) has proudly been a part of the Australian Defence Family for 100+ years and was established in 1915 under the Defence Act 1903, as the Australian Imperial Forces Canteen Services (AIF). The organisation’s name has changed over the course of its history but its purpose remains as strong and as relevant since its inception. AAFCANS is a not-for-profit organization and supports Defence, providing much needed amenities & convenience services. The organisation directly operates a diverse network of quality food & beverage outlets, post office outlets, and convenience services, specifically designed to meet the needs of our soldiers, airmen/airwomen.
Venue Manager employer: Army and Air Force Canteen Services
Army and Air Force Canteen Services is an attractive employer due to its commitment to employee well-being and community impact. With benefits like free gym access and a Monday to Friday schedule, it promotes a healthy work-life balance. The company values leadership and teamwork, making it a great place for career development.
Contact Details:
Army and Air Force Canteen Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Venue Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Army and Air Force Canteen Services. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Army and Air Force Canteen Services
Don't be shy about reaching out to Army and Air Force Canteen Services directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Venue Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Army and Air Force Canteen Services and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Army and Air Force Canteen Services
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!