At a Glance
- Tasks: Process payrolls, manage pensions, mentor juniors, and handle client queries.
- Company: Join a leading accountancy firm with a strong team culture.
- Benefits: Competitive salary, generous leave, health benefits, and career development opportunities.
- Other info: Enjoy a dynamic workplace with fun social events and ongoing training.
- Why this job: Make a real impact while growing your skills in a supportive environment.
- Qualifications: Experience in payroll processing and excellent communication skills.
The predicted salary is between 30000 - 42000 £ per year.
Armstrong Watson are a trusted and leading independent Accountancy and Business Advisory firm based in the North of England and Scotland. Our services and advice are all centred around our Quest to support our clients to achieve prosperity, a secure future and peace of mind, which cannot be achieved without the expertise of our dedicated and valued colleagues. With approximately 800 colleagues situated across 19 offices, our people and our culture are at the heart of what we do. We recognise the unique impact we have on not only our clients, but also our colleagues, and the communities in which we operate. Our success is dependent on every colleague embracing all four of our core values: Honesty, Humanity, Trust and Passion.
The Role
We are now recruiting for a Payroll Operations Administrator to join our Newcastle office and wider Payroll Service Line. Working alongside a team of approximately 40 experienced Payroll Professionals, the successful candidate will be responsible for delivering comprehensive Payroll services to a wide range of clients, from within a variety of specialist sectors, whilst also mentoring junior team members and contributing to service improvements. The main elements of this role will include:
- Independently processing and / or setting up Payrolls across all grades, including specialist Payrolls
- Managing complex pension set ups and salary sacrifice schemes
- Producing bespoke reports and supporting with nominal set ups
- Mentoring junior team members and contributing towards their professional development
- Supporting with training sessions and contributing towards team communications
- Dealing with client queries and responding in a timely manner to assigned tickets
The Candidate
In order to fulfil the responsibilities of the position, we would like candidates to be / have:
- Experience of processing Payrolls (Payroll Bureau experience is desirable but not essential)
- Experience of using BrightPay and / or Staffology Payroll Softwares (desirable as full training will be provided to the successful candidate)
- Strategic thinking and commercial awareness
- Exemplary communication skills, both written and verbal
- Great timekeeping ability
- A passion for delivering excellent customer service to existing and prospective clients
- Excellent organisation and prioritisation skills
- A can-do attitude and positive work ethic
The Benefits
In return for your hard work helping us shape our future growth and development; we will provide a competitive salary and a positive benefits package which includes:
- Salary Sacrifice Employer Contribution Pension Scheme including Life Cover (4x salary) and Income Protection
- Competitive Annual Leave entitlement up to 26 days, plus Bank Holidays
- Annual Leave Purchase Scheme allowing you to buy up to 5 additional days annual leave each year
- Smart Working Policy, giving you the ability to balance home and remote working
- Health Shield Cash Plan (cash back on a range of Health benefits and discounts on holidays, fashion and entertainment)
- Employee Assistance Programme (24/7 confidential support for wellbeing and health)
- Paid flu jabs and eye tests
- Introductory Commission Scheme (financial reward if you refer a new client)
- Employee Referral Scheme (financial reward if you refer new AW colleagues) enabling you to claim up to £2,500 for each referral
- Ongoing access to online training courses and materials
- Paid professional membership fees
- Charity of the Month
- Colleague of the Month
- Subsidised social events throughout the year
In addition to all the benefits you would expect from an award winning employer, you will be given the utmost encouragement and support to develop your career further.
Payroll Operations Administrator employer: Armstrong Watson
Armstrong Watson is an exceptional employer, offering a supportive and collaborative work culture that prioritises the well-being and professional growth of its employees. Located in Newcastle, the firm provides a competitive salary and a comprehensive benefits package, including a generous annual leave entitlement, a Smart Working Policy for flexible working arrangements, and ongoing training opportunities to help you thrive in your career. Join a team that values honesty, humanity, trust, and passion, and make a meaningful impact in the lives of clients and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land Payroll Operations Administrator
✨Tip Number 1
Network like a pro! Reach out to current employees at Armstrong Watson on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching common payroll scenarios and questions. We want you to show off your knowledge and passion for payroll operations, so practice articulating your experience clearly.
✨Tip Number 3
Don’t forget to showcase your soft skills! Communication and teamwork are key in this role, so be ready to share examples of how you've successfully collaborated with others or mentored junior team members.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team at Armstrong Watson.
We think you need these skills to ace Payroll Operations Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Payroll Operations Administrator role. Highlight your experience with payroll processing and any relevant software like BrightPay or Staffology. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for delivering excellent customer service and how you embody our core values of Honesty, Humanity, Trust, and Passion. Let us know why you’re excited about joining our team!
Showcase Your Communication Skills:Since exemplary communication is key in this role, make sure your written application reflects that. Keep it clear, concise, and professional. We appreciate good organisation and prioritisation in your writing too!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in directly!
How to prepare for a job interview at Armstrong Watson
✨Know Your Payroll Stuff
Make sure you brush up on your payroll knowledge, especially if you've got experience with BrightPay or Staffology. Familiarise yourself with common payroll processes and any recent changes in legislation that might affect payroll operations. This will show that you're not just a candidate, but someone who genuinely understands the field.
✨Showcase Your Communication Skills
Since this role involves dealing with client queries and mentoring junior team members, it's crucial to demonstrate your communication skills. Prepare examples of how you've effectively communicated complex information in the past, whether it was through reports or direct interactions. This will highlight your ability to convey important details clearly and concisely.
✨Emphasise Teamwork and Mentoring
Armstrong Watson values collaboration and mentorship. Be ready to discuss your experiences working in teams and how you've contributed to the development of others. Share specific instances where you've helped a colleague or mentored someone, as this aligns perfectly with their core values.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially regarding client queries or payroll discrepancies. Think of scenarios where you've had to think strategically or manage time effectively. Practising these responses will help you feel more confident and prepared during the interview.
