At a Glance
- Tasks: Serve delicious food and drinks while providing top-notch customer service.
- Company: Join a respected firm focused on growth and exceptional client relationships.
- Benefits: Enjoy competitive pay, flexible working, and a range of health perks.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Be part of a dynamic team shaping the future of hospitality.
- Qualifications: Great communication skills and a passion for customer service required.
The predicted salary is between 12 - 15 £ per hour.
About Us
Our ambition is clear and openly bold. Armstrong Watson is on a journey to more than double our turnover by 2030, through disciplined organic growth, the attraction of outstanding talent, and the selective acquisition of like‑minded firms. But growth alone is not the goal. Reputation is. And reputation is earned, not inherited. Our strategic intent is simple to say and hard to deliver. To become the most respected adviser to privately owned businesses in the North and the UK. The firm business owners talk about. The firm lawyers and bankers recommend without hesitation. To achieve this, we are building the best Accounting and Financial Advisory firm to deal with, not just in the North, but across the UK. Exceptional service, deep expertise, trusted relationships, and absolute reliability define everything we do. These are not slogans; they are standards we hold ourselves to every day. At our core, we exist for one reason, to help our clients achieve prosperity, a secure future, and peace of mind. This strategy sets the direction. Our people, our values‑led culture, and our standards will deliver it. We are looking for people who want more than the next job. People who care deeply about:
- Standards and professionalism
- Doing work they are proud to put their name to
- Building long‑term client relationships
- Being part of a firm with real momentum and intent
If you want to grow with a business that is ambitious, values‑driven, and serious about excellence, Armstrong Watson offers opportunity and expectation in equal measure.
What you will find here:
- A firm with clear direction and momentum
- Clients who value advice and relationships
- Colleagues who care about doing things properly
- A culture built on Passion, Trust, Humanity and Honesty
- Genuine opportunity to shape your career as the firm grows
This is our moment, and our vision is clear, to build something genuinely remarkable.
The Role
We are now recruiting for a Bistro Service Assistant to join our Head Office in Carlisle. The hours of work are Monday to Tuesday, 09:00 - 17:00, with a 30 minutes unpaid lunchbreak inclusive on each of the 2 working days. This equates to 15 hours per week. The main elements of this role will include:
- Taking food and drink orders from colleagues and the general public
- Serving meals, snacks and drinks as required whilst delivering outstanding customer service
- Handling transactions from and using the AW Bistro App
- Having good knowledge of the menu items, making recommendations where necessary, and answering customer queries confidently
- Ensuring the Bistro is clean and tidy at all times
- Restocking items within the Bistro as necessary throughout the day
- Adhering to relevant food hygiene and health and safety regulations at all times
- Performing additional duties as requested by the Head of Operations as and when required
Please note that we will not be accepting candidates from agency suppliers in connection with this vacancy.
The Candidate
In order to fulfil the responsibilities of the position, we would like candidates to have:
- Exemplary communication skills, both written and verbal
- Experience of delivering first-class customer service to the general public
- Previous experience of working in the hospitality sector
- A good understanding of food hygiene and health and safety regulations
- Basic IT skills, and be confident when using technology (such as appliances, ordering apps, and tills)
- Excellent organisation and prioritisation skills
- A friendly manner when liaising with any colleague / visitor / client and ensuring they are made to feel comfortable when visiting Armstrong Watson premises
The Benefits
In return for your hard work helping us shape our future growth and development; we will provide a competitive salary and a positive benefits package which includes:
- Salary Sacrifice Employer Contribution Pension Scheme including Life Cover (4x salary) and Income Protection
- Competitive Annual Leave entitlement & Annual Leave Purchase Scheme allowing you to buy up to 5 additional days annual leave each year
- Smart Working Policy, giving you the ability to balance home and remote working
- Health Shield Cash Plan (cash back on a range of Health benefits and discounts on holidays, fashion and entertainment)
- Employee Assistance Programme (24/7 confidential support for wellbeing and health)
- Paid flu jabs and eye tests
- Introductory Commission Scheme (financial reward if you refer a new client)
- Employee Referral Scheme (financial reward if you refer new AW colleagues) enabling you to claim up to £2,500 for each referral
- Investment towards Continuous Professional Development (CPD), which includes access to comprehensive training courses and materials
- Paid professional membership fees
In addition to all the benefits you would expect from an award winning employer, you will be given the utmost encouragement and support to develop your career further. When you're with us... we're with you.
Bistro Service Assistant - Part Time in Carlisle employer: Armstrong Watson
Armstrong Watson is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive work culture rooted in passion, trust, humanity, and honesty. As a Bistro Service Assistant at our Carlisle Head Office, you will enjoy a competitive salary, generous benefits including a pension scheme and health cash plan, and genuine opportunities for career development within a firm committed to excellence and client relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Bistro Service Assistant - Part Time in Carlisle
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Armstrong Watson. Understand their values and what they stand for. This will help you connect with them during your chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the Bistro Service Assistant role is all about delivering outstanding service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional when you show up for your interview. It shows that you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to keep track of candidates and gives you a better chance of standing out. Plus, it shows you're keen on being part of our journey!
We think you need these skills to ace Bistro Service Assistant - Part Time in Carlisle
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference, especially for a role like Bistro Service Assistant where customer interaction is key.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your experience in hospitality and customer service, and mention any relevant skills that align with what we’re looking for. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your experience and skills.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Armstrong Watson!
How to prepare for a job interview at Armstrong Watson
✨Know the Menu Inside Out
Familiarise yourself with the Bistro's menu before the interview. Being able to confidently discuss menu items and make recommendations will show your enthusiasm for the role and your commitment to providing outstanding customer service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight how you handled difficult situations or went above and beyond to ensure customer satisfaction, as this aligns perfectly with the firm's values.
✨Demonstrate Your Communication Skills
Practice articulating your thoughts clearly and concisely. Since exemplary communication is key for this role, consider doing mock interviews with friends or family to refine your verbal skills and ensure you come across as friendly and approachable.
✨Emphasise Your Team Spirit
Armstrong Watson values collaboration, so be ready to discuss how you work well in a team. Share specific instances where you contributed to a positive team environment or helped colleagues, showcasing your ability to build long-term relationships.
