At a Glance
- Tasks: Manage a diverse portfolio of clients and ensure exceptional service delivery.
- Company: Join Armstrong Watson, a values-driven firm with ambitious growth plans.
- Benefits: Enjoy competitive salary, flexible working, and comprehensive health benefits.
- Other info: Genuine opportunity for career progression and professional development.
- Why this job: Shape your career in a dynamic environment focused on excellence and client relationships.
- Qualifications: Chartered qualified (ICAS, ACA, or ACCA) with accounting experience.
The predicted salary is between 45000 - 55000 £ per year.
About Us
Build something exceptional, with us… Our ambition is clear and openly bold. Armstrong Watson is on a journey to more than double our turnover by 2030, through disciplined organic growth, the attraction of outstanding talent, and the selective acquisition of like‑minded firms. But growth alone is not the goal. Reputation is. And reputation is earned, not inherited. Our strategic intent is simple to say and hard to deliver: to become the most respected adviser to privately owned businesses in the North and the UK. The firm business owners talk about. The firm lawyers and bankers recommend without hesitation. To achieve this, we are building the best Accounting and Financial Advisory firm to deal with, not just in the North, but across the UK. Exceptional service, deep expertise, trusted relationships, and absolute reliability define everything we do. These are not slogans; they are standards we hold ourselves to every day. At our core, we exist for one reason, to help our clients achieve prosperity, a secure future, and peace of mind. This strategy sets the direction. Our people, our values‑led culture, and our standards will deliver it.
We are looking for people who want more than the next job. People who care deeply about:
- Standards and professionalism
- Doing work they are proud to put their name to
- Building long‑term client relationships
- Being part of a firm with real momentum and intent
If you want to grow with a business that is ambitious, values‑driven, and serious about excellence, Armstrong Watson offers opportunity and expectation in equal measure.
What you will find here:
- A firm with clear direction and momentum
- Clients who value advice and relationships
- Colleagues who care about doing things properly
- A culture built on Passion, Trust, Humanity and Honesty
- Genuine opportunity to shape your career as the firm grows
This is our moment, and our vision is clear, to build something genuinely remarkable.
The Role
Are you a Chartered Qualified (ICAS, ACA or ACCA) Accounting Professional looking to take the next step in your career? We are seeking an ambitious and technically skilled Business Services Manager to join our dynamic team based in Penrith. This is a fantastic opportunity for those eager to develop and progress to a Senior Manager position. As a Business Services Manager, you will be responsible for managing a diverse portfolio of clients, ranging from basic to large and complex assignments. Your main goal will be to ensure that our clients receive exceptional service whilst also focusing on team collaboration, performance and engagement.
The main elements of this role will include:
- Taking ownership for a portfolio of basic / large / complex Business Services clients
- Being responsible for the completion and submission of financial statements, business taxation and personal taxation for all clients within your portfolio by the required deadlines
- Overseeing and providing technical support to Business Services Assistants and Seniors
- Resolving more complex queries relating to assignments and liaising directly with our clients
- Reviewing assignments which have been prepared by Business Services Assistants and Seniors to ensure they comply with our requirements and are ready for client review
- Attending and contributing to client meetings as required by the Business Services Partner
- Forming good and professional relationships with clients, creating an environment whereby clients feel happy to refer their contacts to Armstrong Watson
- Building your own network of professional contacts, which will hopefully result in generating new business
The Candidate
In order to fulfil the responsibilities of the position, we would like candidates to be / have:
- A Full UK Driving Licence
- Either ICAS, ACA or ACCA qualified
- Experience of working in an accounting capacity at an Accountancy Practice
- Ambitious, and keen to drive the team forward
- Comfortable working in a fast‑paced environment
- A dedicated team player, and willing to assist colleagues in the team where possible
- Able to prioritise workloads under strict deadlines and work well under pressure
- Able to use initiative and have great organisation / problem solving skills
- Keen to become part of a dynamic team
The Benefits
In return for your hard work helping us shape our future growth and development; we will provide a competitive salary and a positive benefits package which includes:
- Salary Sacrifice Employer Contribution Pension Scheme including Life Cover (4x salary) and Income Protection
- Competitive Annual Leave entitlement & Annual Leave Purchase Scheme allowing you to buy up to 5 additional days annual leave each year
- Smart Working Policy, giving you the ability to balance home and remote working
- Health Shield Cash Plan (cash back on a range of Health benefits and discounts on holidays, fashion and entertainment)
- Employee Assistance Programme (24/7 confidential support for wellbeing and health)
- Paid flu jabs and eye tests
- Introductory Commission Scheme (financial reward if you refer a new client)
- Employee Referral Scheme (financial reward if you refer new AW colleagues) enabling you to claim up to £2,500 for each referral
- Investment towards Continuous Professional Development (CPD), which includes access to comprehensive training courses and materials
- Paid professional membership fees
In addition to all the benefits you would expect from an award winning employer, you will be given the utmost encouragement and support to develop your career further. When you're with us... we're with you.
Business Services Manager in Penrith employer: Armstrong Watson LLP
Armstrong Watson is an exceptional employer that prioritises the growth and development of its employees while fostering a values-driven culture built on Passion, Trust, Humanity, and Honesty. Located in Penrith, the firm offers a dynamic work environment with opportunities for career progression, competitive benefits including a salary sacrifice pension scheme, and a commitment to employee wellbeing through initiatives like the Employee Assistance Programme. Join us to be part of a respected firm that values long-term client relationships and professional excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Business Services Manager in Penrith
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you stand out as someone who genuinely cares about being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re the perfect fit for the Business Services Manager role. Highlight your experience, skills, and what you can bring to the table. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our ambitious team at Armstrong Watson.
We think you need these skills to ace Business Services Manager in Penrith
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Services Manager role. Highlight your relevant experience and skills that align with what we’re looking for, like managing client portfolios and delivering exceptional service.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about joining Armstrong Watson and how your values align with ours. Be genuine and let your personality come through!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve added value in previous roles, especially in client management and team collaboration.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Armstrong Watson LLP
✨Know Your Numbers
As a Business Services Manager, you'll be dealing with financial statements and taxation. Brush up on your technical knowledge and be ready to discuss specific examples from your past experience. This shows you’re not just qualified but also confident in your expertise.
✨Showcase Your Client Relationship Skills
Armstrong Watson values long-term client relationships. Prepare to share stories about how you've built rapport with clients in the past. Highlight instances where your relationship management led to successful outcomes or referrals.
✨Demonstrate Team Leadership
You'll be overseeing Business Services Assistants and Seniors, so it's crucial to show your leadership skills. Think of examples where you've successfully managed a team, resolved conflicts, or mentored junior staff. This will illustrate your ability to drive the team forward.
✨Align with Their Values
Armstrong Watson is all about passion, trust, humanity, and honesty. Familiarise yourself with these values and think about how they resonate with your own work ethic. Be prepared to discuss how you embody these principles in your professional life.
